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Clay Cooley Nissan Irving

Irving, TX

4.8
454 Reviews
Call Dealership (972) 435-7841
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1000 E Airport Fwy

Irving, TX

75062

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454 Reviews of Clay Cooley Nissan Irving

November 01, 2022

The costumer service we received from Jillian was superb!! The process was fast and easy! More

by deliciadansby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian
Report | Print
Nov 04, 2022 -

Clay Cooley Nissan Irving responded

Deliciadansby, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 30, 2022

Everything was perfect! Marco did an excellent job assisting me with my service. Thank you! More

by Callie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Nov 02, 2022 -

Clay Cooley Nissan Irving responded

Callie, we really appreciate your feedback! Until the next time we meet, take care!

October 29, 2022

Ms Sam made sure that the problems was fixed and on time back to me More

by donann.watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammatha
Report | Print
Oct 29, 2022 -

donann.watson responded

Thanks you Sam for getting the sensors to work for my Rogue. The time was great

October 22, 2022

Great people. They were all nice and courteous. Frank Flores and his staff are awesome More

by tcorpus976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian my advisor, Erica Moran
Report | Print
Oct 26, 2022 -

Clay Cooley Nissan Irving responded

Tcorpus976, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan Irving

October 21, 2022

I found the dealership to be very well maintained and the staff to be very courteous. I'm give the Service Advisor, Yevette Charit, a”10”. She did an awesome job in keeping me updated on the service. BUT, More

by veraofrazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yevette Charit
Report | Print
Oct 26, 2022 -

Clay Cooley Nissan Irving responded

Veraofrazier, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (972) 554-2200. We look forward to hearing from you.

October 20, 2022

Alejandra was great. No nonsense direct answers to my questions. Went seamless without too long of a wait. More

by bekbudda67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra
Report | Print
Oct 23, 2022 -

Clay Cooley Nissan Irving responded

Bekbudda67, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan Irving! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2022

Great place to get your dream car the work with you from your car likings to monthly payments More

by Yasmin Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro, Karla, Lisandro, Kevin
Report | Print
Oct 23, 2022 -

Clay Cooley Nissan Irving responded

Yasmin Garcia, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan Irving

October 18, 2022

Live clay cooley my service advisor Yevette Charit was awesome very good and prompt service definitely I'm coming back to them! More

by gabby_netzielly4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yevette Charit
Report | Print
Oct 20, 2022 -

Clay Cooley Nissan Irving responded

Gabby_netzielly4, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2022

Kevin Gonzales was the financial manager that did the paperwork for my new car. He was professional, knowledgeable and diligent in making sure that everything in the contract was correct. It was done on More

by Louella savage.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gonzales, Lance Jenkins
Report | Print
Oct 17, 2022 -

Clay Cooley Nissan Irving responded

Hi Louella Savage., we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2022

They take care of your need ,thing happen that you were looking for , you can drove away with a new car More

by mckenzielovedenise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know they name, Erica Moran
Report | Print
Oct 15, 2022 -

Clay Cooley Nissan Irving responded

Hi Mckenzielovedenise, thank you so much for your comments about Clay Cooley Nissan Irving! We strive to meet all your expectations and if there is ever anything we can do to improve, please reach out to me at any time. Once again, thank you for taking the time to give us your feedback. You may receive a more comprehensive survey in the coming weeks with additional questions. This email from Nissan will have the subject line “Nissan Owner First.” This is an invitation to fill out a more detailed survey regarding your recent visit. Please take the time to complete this survey as it helps us to fully evaluate your experience and the employees who helped you. Sincerely, Karla Macias Owner Loyalty Manager

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