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Clay Cooley Nissan Irving

Irving, TX

4.8
454 Reviews
Call Dealership (972) 435-7841
View Awards

1000 E Airport Fwy

Irving, TX

75062

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454 Reviews of Clay Cooley Nissan Irving

December 19, 2022

Great customer service. They explained everything and made me feel welcomed and comfortable which is very important for me. More

by Alma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Dec 21, 2022 -

Clay Cooley Nissan Irving responded

Alma, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2022

Thank you for all that you do and keep up the good work thank you More

by conniedenby63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Moran
Report | Print
Dec 20, 2022 -

Clay Cooley Nissan Irving responded

Hi Conniedenby63, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Dec 20, 2022 -

conniedenby63 responded

Thank you

Dec 20, 2022 -

conniedenby63 responded

Thank you

December 18, 2022

Very professional staff,has big vehicle selection to choose and clean atmosfere ,knoledge of the seller is great More

by nevito63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gonzalez
Report | Print
Dec 20, 2022 -

Clay Cooley Nissan Irving responded

Nevito63, thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan Irving! We can't wait to see you again, have a great day.

December 17, 2022

Great service friendly service department agents kept me informed concerning status of repairs excellent waiting room atmosphere More

by Llar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Erica Moran
Report | Print
Dec 19, 2022 -

Clay Cooley Nissan Irving responded

Llar23, we are so pleased you enjoyed your visit to Clay Cooley Nissan Irving! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 17, 2022

Great customer service from Rick. Very knowledgeable on my vehicle needs. Would definitely continue coming and would definitely recommend to friends and family. More

by Mibarra0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Erica Moran
Report | Print
Dec 19, 2022 -

Clay Cooley Nissan Irving responded

Hi Mibarra0823, thank you for taking the time to leave a review for us at Clay Cooley Nissan Irving. We're happy we could meet your expectations! We hope to see you soon!

December 17, 2022

As women we are very leery about getting our car maintenance done for fear of being overcharged for simple repairs. However my experience here has been overall pleasant. This team of service profess More

by fchamer1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Dec 19, 2022 -

Clay Cooley Nissan Irving responded

Fchamer1974, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 05, 2022

Good customer service every one is nice and helpful, the time and price of the service is great!! More

by Edwin Benejam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco, Erica Moran
Report | Print
Dec 07, 2022 -

Clay Cooley Nissan Irving responded

Edwin Benejam, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!

November 25, 2022

From the time I walked in, the customer service lady was very courteous and very attentive to me needs and concerns... More

by greggsgroove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Moran
Report | Print
November 16, 2022

Bad experience with sales personnel after I Signed the contract on 2020 Camaro . won’t buy another car from this dealership More

by emilio.Lopez.jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carla Maseas, Erica Moran
Report | Print
Nov 23, 2022 -

Clay Cooley Nissan Irving responded

Emilio.lopez.jr, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (972) 554-2200 at your earliest convenience and we will do our best to resolve this with you.

Nov 28, 2022 -

emilio.Lopez.jr responded

When i bought the car, I took it home and wash the car. the windshield wiper where bad, the paint on the rims were coming off after i wash it . Took it back to the dealer ship to get it fix. The sale person (Vicktor) was rude. Instead saying they would fix it. He told my they were going to repaint the wheels again. I told he that not what i wanted done. They Keep the car for about 2 weeks. Carla Masias was there when this all happen. Need to get better sale person that listens and not argue about the situation.

November 04, 2022

All the service advisors are very knowledgeable and professional. They always take good care of me and my vehicle. More

by crosbychilds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Banda
Report | Print
Nov 09, 2022 -

Clay Cooley Nissan Irving responded

Crosbychilds, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

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