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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
918 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 918 reviews

November 18, 2024

Michael was the perfect definition of customer service. He kept me informed about the service of my vehicle throughout the process. He listened to my concerns and answered all questions. I have been coming More

by DIANNA.WHITE2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Perez
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Nov 21, 2024 -

Clay Cooley Nissan responded

Hello Dianna.white2015, Thank you for sharing your experience! It sounds like Michael truly excelled in providing exceptional customer service. Keeping customers informed is such an important aspect of ensuring a positive experience, especially when it comes to vehicle service. It’s great to hear that he made the process seamless and transparent for you. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Kai Portley was absolutely amazing couldn’t have asked for a better sales rep will be back More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Alex, Thank you so much for your kind words! We're thrilled to hear that Kai Portley exceeded your expectations and provided you with excellent service. We look forward to seeing you again soon! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Kai has amazing customer service and was I was in and out. Very helpful! 10/10 More

by Deneshala123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Deneshala123, Thank you so much for your wonderful feedback! We're thrilled to hear that Kai provided you with amazing customer service and made your experience quick and helpful. Your satisfaction is our top priority, and we appreciate the 10/10 rating! We look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Kai was very helpful and kind. I told him what kind of car i wanted and he quickly got me in a car and out. More

by twantanisha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Twantanisha, I’m glad to hear about your positive experience with Kai! It sounds like he really understood your needs and provided excellent service. Getting into the right car quickly is always a plus. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Lia was great! She got me in another car after I totaled my Nissan! Thank you Lia More

by Cjohnsone3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lía James
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Cjohnsone3, I'm so glad to hear that Lia was able to help you find another car after the accident! It must have been a relief to get back on the road so quickly. Wishing you safe and happy drives in your new vehicle! Thank you for sharing your positive experience! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Lia was the best! She was very transparent. Everything went smooth. Thank you Lia Again More

by Thevoicingllc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lia James, Justin Lines
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Thevoicingllc, Thank you so much for your kind words! I'm thrilled to hear that you had a great experience with Lia. Her transparency and smooth communication really make a difference. We appreciate your feedback and look forward to assisting you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Marcus (MJ) showed me outstanding service ! Very knowledgeable about my car ! He had every answer to my questions ! More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus (MJ)
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Paul, Thank you for sharing your experience! We're thrilled to hear that Marcus (MJ) provided you with outstanding service. It's great to know that he was not only knowledgeable about your car but also able to address all your questions. We appreciate your feedback and will be sure to recognize MJ for his exceptional customer service! If you have any more questions or need assistance, feel free to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Kai was amazing ! Do yourself a favor and ask for Kai Portley when you arrive here ! More

by Daesha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai Portley
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Daesha, Thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Kai could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Nissan gives very good service and they take care of your car very well. Thank You More

by Nita
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ernie
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Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Nita, Thank you for your positive feedback! We're thrilled to hear that you find our service to be very good and that we take care of your car well. Your satisfaction is our top priority, and we appreciate your trust in us. If you need any further assistance or have questions, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

November 17, 2024

Great customer service from my service rep. I truly appreciate how thorough C’ean Johnson was concerning the maintenance of my car. More

by quartermanely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C’ean Johnson
Report | Print
Nov 19, 2024 -

Clay Cooley Nissan responded

Hello Quartermanely, Thank you for your kind words about our customer service! We’re thrilled to hear that C’ean Johnson provided thorough assistance with your car maintenance. Our team strives to ensure a positive experience for all our customers, and it’s wonderful to know that we met your expectations. Your appreciation motivates us to continue delivering exceptional service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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