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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
932 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 932 reviews

July 01, 2024

Purchased my vehicle here with Misael and he was such amazing help on finding the perfect vehicle for me 10/11 would recommend! More

by alysia.cortinas05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misael Mundo
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Jul 03, 2024 -

Clay Cooley Nissan responded

Hello Alysia.cortinas05, thank you for your kind review; we are happy to pass along your comments to our sales consultant Misael here at Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 30, 2024

I still do not have any of the paperwork from my purchase i’ve called twice and been up to the dealership since More

by Antwonrichmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miseal
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Jul 02, 2024 -

Clay Cooley Nissan responded

Hello Antwonrichmond, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (972) 709-2000 so we can work towards a resolution. We look forward to hearing from you. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan

June 30, 2024

its ok. not the best but ok. Car wash and vacume could be better. all cars should be sanitize when finish in service More

by BRANCH.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blane Turner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Clay Cooley Nissan responded

Hello Branch.j, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to see that your experience was not a 5-star one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (972) 709-2000 so we can work towards a resolution. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan

June 29, 2024

Came from Waco and Pa was absolutely fantastic! Cannot recommend him enough! If you need a car go se Pa! More

by daltonkendrick101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2024 -

Clay Cooley Nissan responded

Hello Daltonkendrick101, Thank you for taking the time to leave a wonderful review for us at Clay Cooley Nissan. We're happy Pa could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 28, 2024

Jarrett was a great help and they helped the process go smoothly. Thanks again. Love my new Armada! More

by Juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrett
Report | Print
Jun 29, 2024 -

Clay Cooley Nissan responded

Hello Juan, we're happy you found Jarrett to be so supportive during your experience here at Clay Cooley Nissan Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Jun 30, 2024 -

Clay Cooley Nissan responded

Hello Juan, We're happy you found Jarrett to be so supportive during your experience here at Clay Cooley Nissan Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your praise and kind comments about our team. Please don't hesitate to reach out if the re's anything additional we can do for you. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 24, 2024

Jonathan Whitaker and his manager were amazing and did a wonderful job overall. Thanks to them I'm very happy. More

by Larry.r1978
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2024 -

Clay Cooley Nissan responded

Hello Larry.r1978, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. We're so happy to hear you had such a positive experience with Jonathan Whitaker, thank you for the high 5-star rating! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 23, 2024

great place . Every time I bring my car in for service they do a good job, eveen when they are really busy! The whole staff was nice and professional. More

by MRQ8CAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kallie Wike
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Jun 25, 2024 -

Clay Cooley Nissan responded

Hello Mrq8caj, thank you for sharing your positive experience! We are happy to pass along your comments to the team here at Clay Cooley Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 21, 2024

Sean was great he helped me and my mom get into brand new cars!! Thank Sean!! More

by amanda.buckley51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bal Suman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Bal
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Jun 22, 2024 -

Clay Cooley Nissan responded

Hello Amanda.buckley51, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Sean could meet your expectations! Congratulations from all of us here at Clay Cooley Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 19, 2024

I was very disappointed in my services and expected more highly great customer service , and my car was damage when I only went for oil change More

by FULLERJOSLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
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Jun 21, 2024 -

Clay Cooley Nissan responded

Hello Fullerjoslyn, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Please contact our service managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We look forward to hearing from you, Clay Cooley Nissan

June 19, 2024

Great place with great advisors that assist when needing assisting and the advisor came right out to my car as I showed up didn’t even have to wait! More

by WESLEY751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley bozewicz
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Jun 21, 2024 -

Clay Cooley Nissan responded

Hello Wesley751, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Clay Cooley Nissan

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