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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
951 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 951 reviews

May 03, 2025

We had a great experience working with Marcus and Leo thank you for making this process easy for us. More

by Kabrey Hobbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Minnieweather
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May 07, 2025 -

Clay Cooley Nissan responded

Hello Kabrey Hobbs, Thank you for your positive feedback! We're thrilled to hear that you had a great experience working with Marcus and Leo. It's our goal to make the process as easy and seamless as possible for our customers. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 03, 2025

I had Great Experience, Amazing Service and Dealership . I Would definitely recommend this dealership to others More

by jawannaarrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 07, 2025 -

Clay Cooley Nissan responded

Hello Jawannaarrington, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and received amazing service at our dealership. It's our goal to provide excellent service, and your recommendation means a lot to us. We look forward to serving you and others in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 01, 2025

Service was good, the waiting area is nice and clean, Jeff helped me a lot and made the process easier, in addition the waiting time was fair. More

by Patricia Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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May 04, 2025 -

Clay Cooley Nissan responded

Hello Patricia Rodriguez, Thank you for your positive feedback! We’re thrilled to hear that you found our waiting area nice and clean. It's great to know that Jeff was able to assist you and make the process easier, as we strive for fair wait times and excellent customer service. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 01, 2025

Service was good, nice chairs to wait in, but don’t understand booking an appt if there is a wait time. More

by brandiwebb124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
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May 02, 2025 -

Clay Cooley Nissan responded

Hello Brandiwebb124, Thank you for your feedback. We're glad to hear that you found our service good and enjoyed the comfortable chairs while waiting. We understand your concern about wait times, especially when appointments are booked. We strive to provide timely service, and your input helps us improve our scheduling process. We appreciate your patience and hope to enhance your experience during your next visit. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 30, 2025

They were very understanding and flexible to my situation and still got me into a vehicle that I could afford More

by EVANSTREY88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Clay Cooley Nissan responded

Hello Evanstrey88, Thank you for your kind words! We’re thrilled to hear that our team was understanding and flexible with your situation. It’s always our goal to help customers find a vehicle they can afford. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 27, 2025

I really appreciate Leo helping me and making the process so easy and stress free! Go see Leo you won’t regret it! More

by Alexis S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Clay Cooley Nissan responded

Hello Alexis S, Thank you for your kind words! We're thrilled to hear that Leo made your experience easy and stress-free. Our team strives to provide exceptional service, and it’s wonderful to know that Leo delivered on that promise. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 26, 2025

It pleasant . I was able to get transportation to my home and back since it took longer to do my request. More

by tonibiggs1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas
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Apr 28, 2025 -

Clay Cooley Nissan responded

Hello Tonibiggs1268, Thank you for your feedback! We're glad to hear that you found our transportation service helpful in getting you home and back, especially during the extended duration of your request. Your experience is important to us, and we strive to make your time with us as pleasant as possible. If there's anything else we can assist you with, please let us know. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 24, 2025

My service advisor, K J, is very pleasant and courteous and answers questions to the best of his ability. He follows up with his supervisor to obtain information for me. More

by bwhite_sw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kemujika Okere
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Apr 27, 2025 -

Clay Cooley Nissan responded

Hello Bwhite_sw, Thank you for your feedback regarding your experience with K J. We're thrilled to hear that he has been pleasant and courteous while addressing your questions. It’s great to know that he follows up with his supervisor to provide you with the information you need. We appreciate your recognition of his efforts and look forward to continuing to provide you with excellent service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 24, 2025

Very processional and courteous staff. Staff provided guidance prioritizing suggested services without being aggressive or insensitive. More

by mcarolrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 27, 2025 -

Clay Cooley Nissan responded

Hello Mcarolrobinson, Thank you for your positive feedback! We are thrilled to hear that our staff was professional and courteous while providing guidance. It’s great to know that you appreciated their approach in prioritizing suggested services without being aggressive or insensitive. We strive to create a supportive environment for our customers, and your comments affirm that we are on the right track. We look forward to serving you again! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

April 24, 2025

This dealership is the most incompetent group of people I have ever encountered. They email me regularly, address the emails to a name that is not me, and behave as if I have bought a Nissan from them. I liv More

by solarpanel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The entire management team
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Apr 27, 2025 -

Clay Cooley Nissan responded

Hello Solarpanel, It is concerning to hear that you have received emails addressed to the wrong name and that your unsubscribe requests have not been fulfilled. We take these matters seriously and will investigate this issue promptly. Your feedback is valuable, and we appreciate you bringing it to our attention. Please reach out directly so we can ensure your information is corrected and your preferences respected. Thank you for your patience as we work to resolve this matter. Clay Cooley Nissan

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