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Clay Cooley Nissan

Dallas, TX

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Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,162 reviews

December 20, 2025

Service was great. I never have any issues in the people are always very polite. I have been going here several years. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Dec 22, 2025 -

Clay Cooley Nissan responded

Thank you for taking the time to share your positive experience! We strive to provide great service and polite staff to all of our customers. It's always a pleasure to have you as a loyal customer for several years. Thank you for choosing our business!

December 20, 2025

I want to say thank you to Clay Cooley Nissan in Dallas. It's been a journey but finally secured a car that I am super happy about. A blessing from Javier, mercedes, and Eric the finance team. Been a great More

by eclayton2477
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Mundo Barraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes and Eric
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Dec 22, 2025 -

Clay Cooley Nissan responded

"Thank you so much for your glowing review! We are thrilled to hear that our team, especially Javier, Mercedes, and the finance team, helped you find the perfect car. We appreciate your business and look forward to seeing you again soon at Clay Cooley Nissan!" #HappyCustomers #Blessed #Teamwork

December 19, 2025

The dealership was OK I had went in for the special day was running zero down payment until three months but of course I didn’t get none of that, I end up getting the car, but it wasn’t the car that I want More

by neldatech
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Mundo Barraza
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Clay Cooley Nissan responded

Hello, thank you for your honest feedback. We apologize for any inconvenience regarding the special promotion. We strive to provide excellent customer service and will take your feedback into consideration to improve our processes. Thank you for choosing our dealership for your car purchase.

December 18, 2025

2.5 hours waiting, which was ridiculous. It was 2 hours until my car was seen, with no update from anyone. There was no attempt to make it right, either. More

by Tiffanycrojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure
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Dec 21, 2025 -

Clay Cooley Nissan responded

We apologize for the wait you experienced. We understand how frustrating a long wait can be, and we appreciate your patience. Your feedback is important, and we will work to improve our scheduling to reduce wait times. Thank you for bringing this to our attention.

December 17, 2025

Was fast and great workers handling business great and I will definitely be back great service More

by Johnnylopezshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Clay Cooley Nissan responded

"Thank you for your kind words! We strive to provide fast and efficient service with dedicated and skilled workers. We look forward to having you back at our business." #CustomerSatisfaction #SuperiorService

December 17, 2025

There were very professional and very friendly not pushy or manipulative and really knowledgeable about the vehicles More

by scheherazadebroussard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Clay Cooley Nissan responded

Thank you for your glowing review! Our team takes pride in providing exceptional customer service and knowledge about our vehicles. We appreciate your support and look forward to seeing you again soon! 🚗

December 16, 2025

Agustin Gomez was able to help solve my issue (key sensor) quickly. The total time was probably 10min or less. Communication was great and I am confident I will not have any problem with my key sensor More

by DJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Gomez
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Dec 20, 2025 -

Clay Cooley Nissan responded

Thank you for taking the time to leave us a review, we are happy to hear that Agustin provided quick and efficient service for your key sensor issue. Our team always strives to provide great communication and ensure our customers are satisfied. We appreciate your business and look forward to helping you with any future needs.

December 16, 2025

Katiria Valle showed great customer service. I like the customer service portal. The immediate alert of repair service needed is awesome. More

by adnildew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katiria Valle
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Dec 20, 2025 -

Clay Cooley Nissan responded

Thank you for your kind words about Katiria Valle's customer service! We are delighted that you are also enjoying our customer service portal and appreciate your compliments about our immediate repair service alerts. Customer satisfaction is our priority and we are grateful for your positive feedback. We look forward to serving you in the future.

December 15, 2025

The service department did a great job and kept me up to date on the progress. More

by smflaherty62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2025 -

Clay Cooley Nissan responded

Thank you for the positive review! We're so glad to hear that our service department provided you with excellent communication and quality work. We appreciate your support and look forward to serving you again in the future.

December 14, 2025

My salesman Edwin really was committed to finding me a great deal. When showing me the cars he asked several questions about what I wanted and needed. Didn’t think I could get a brand new car but he made More

by Charme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Clay Cooley Nissan responded

Thank you so much for your review! We are thrilled that Edwin was able to provide you with excellent service and help you find the perfect car. We appreciate your recommendations and look forward to serving you and your referrals in the future.

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