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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
935 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 935 reviews

June 05, 2024

No mutipoint inspection and no courtesy cleaning as it was done in the past. Plus no direct explanation of suggested service. More

by LAJUWOMI4JESUS
Recommend Dealer
No
Employees Worked With
Service Department
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Jun 07, 2024 -

Clay Cooley Nissan responded

Hello Lajuwomi4jesus, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Please contact our service managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We hope to hear from you. Clay Cooley Nissan

June 05, 2024

I always receive great service at this Nissan location! The service dept is very courteous, detailed, concerned about my vehicle & helpful with car care! More

by LAJUAN423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, KJ
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Jun 07, 2024 -

Clay Cooley Nissan responded

Hello Lajuan423, we are very happy to have provided you with such a positive experience! It's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 05, 2024

Great experience working with the service team. I worked with Frederick. This dealership has great communication. More

by rell1990rell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick
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Jun 07, 2024 -

Clay Cooley Nissan responded

Hello Rell1990rell, Thank you for your praise and kind comments and this wonderful review about your experience with Fredrick! Your wonderful feedback and rating mean a lot to us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 04, 2024

This is by far the most unresponsive finance manager I have ever dealt with. I highly do not recommend doing business with this dealership AT ALL! I have had to file a complaint with BBB regarding this de More

by barker_myesha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Dou
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Jun 07, 2024 -

Clay Cooley Nissan responded

Hello Barker_myesha, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Clay Cooley Nissan

June 04, 2024

Kudos 👏. Anthony was Profesional and got right to work for me. If you are military go see Anthony. I told him what I needed, what I was putting down, and he More

by T.banks214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony mejorado
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Jun 07, 2024 -

Clay Cooley Nissan responded

Hello T.banks214, Thank you for taking the time to leave this amazing review for us at Clay Cooley Nissan. We're happy Anthony could meet your expectations! It's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 04, 2024

Anthony was Profesional and got right to work. If you are military go see Anthony. More

by Big T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Mejorado
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Jun 07, 2024 -

Clay Cooley Nissan responded

Hello Big T, We're happy you found Anthony to be so supportive during your experience here at Clay Cooley Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your purchase experience. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 03, 2024

Jonathan Whitaker did a amazing job. The whole experience was awesome . I highly recommend him More

by terrywilson
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Clay Cooley Nissan responded

Terrywilson, Thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Jonathan Whitaker. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 03, 2024

Leo and Jonathan Rosales were super helpful and made my first car buying process extremely easy and enjoyable! I recommend you go check them out! More

by Abigail
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Clay Cooley Nissan responded

Hello Abigail, Thank you for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Leo & Jonathan Rosales here at Clay Cooley Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 02, 2024

Very fast got the point on what I wanted and not try to put me in a car that I didn’t like ! More

by roque8817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott schatzel
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Jun 04, 2024 -

Clay Cooley Nissan responded

Hello Roque8817, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Thank you for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 02, 2024

Friendly staff and able to get in and get out without waiting long. Courtesy car wash. More

by JOSEYJONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 05, 2024 -

Clay Cooley Nissan responded

Hello Joseyjoni, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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