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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
938 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 938 reviews

June 03, 2024

Jonathan Whitaker did a amazing job. The whole experience was awesome . I highly recommend him More

by terrywilson
Recommend Dealer
Yes
Employees Worked With
Jonathan Whitaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Clay Cooley Nissan responded

Terrywilson, Thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Jonathan Whitaker. Have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 02, 2024

My service manager was kind and attentive to my concerns about my vehicle repairs. He kept me up dated until my vehicle was repaired. More

by Lendawson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 05, 2024 -

Clay Cooley Nissan responded

Hello Lendawson33, Thank you for your kind review; we are happy to pass along your comments to the service team here at Clay Cooley Nissan! Your satisfaction is our top priority, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 02, 2024

Very fast got the point on what I wanted and not try to put me in a car that I didn’t like ! More

by roque8817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott schatzel
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Jun 04, 2024 -

Clay Cooley Nissan responded

Hello Roque8817, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Clay Cooley Nissan. Thank you for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 02, 2024

Friendly staff and able to get in and get out without waiting long. Courtesy car wash. More

by JOSEYJONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 05, 2024 -

Clay Cooley Nissan responded

Hello Joseyjoni, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 01, 2024

With the is review I have mixed feelings about. There are some great people and some not so great. They dont follow up like the ensure you they would. I use to love Clay Cooley, now I am not so sur More

by SATAVIA.WEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jalissa
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Jun 05, 2024 -

Clay Cooley Nissan responded

Hello Satavia.webb, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Please contact our managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. Thank you again for taking the time to let us know how we can improve. We hope to hear from you soon. Clay Cooley Nissan

June 01, 2024

My experience was great! My Sales Person was excellent. Very helpful and knowledgeable, friendly, fun. More

by SYLVIALEONARD01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Akeila 5 Stars.. My Akeila name wasn't listed
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Jun 02, 2024 -

Clay Cooley Nissan responded

Hello Sylvialeonard01, We're happy to hear you had such a positive experience with our team! Thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 31, 2024

Thank you Pa for putting all the work you could into making sure I came out with more than what I asked for. Even when the odds were up and down pa stayed persistent and positive! Thank you! More

by Harris.Jocelyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Clay Cooley Nissan responded

Hello Jocelyn, Thank you for your kind words and this wonderful review! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Pa here at Clay Cooley Nissan! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 31, 2024

I appreciate BJ ‘s helpfulness and attention to my cars services! He always finds ways to help me as a customer!! More

by MARSHALLSWEBE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderis (BJ) Matthews
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Jun 02, 2024 -

Clay Cooley Nissan responded

Hello Marshallswebe0, We're happy you found BJ to be so supportive during your experience here at Clay Cooley Nissan. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 31, 2024

Pa and Terry where both a pleasure to work with. We worked everything out before we got there and where in and out in no time with a nice car and good deal. More

by VOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Nogess
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Jun 02, 2024 -

Clay Cooley Nissan responded

Hello Vos, Thank you for your kind review; we are happy to pass along your comments to Pa & Terry here at Clay Cooley Nissan! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 30, 2024

Sell man James only care about costumer service into you do the survey and he gets his money. After that he is no longer helpful More

by CARLOS.ANTE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Sheppard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Rushing
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May 31, 2024 -

Clay Cooley Nissan responded

Hello Carlos.ante03, We truly appreciate your honest feedback. We are disappointed to learn of your experience here at Clay Cooley Nissan but will take this opportunity to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Clay Cooley Nissan

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