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Clay Cooley Nissan

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.5
1,162 Reviews
Clay Cooley Nissan of Duncanville treats the needs of each individual customer with paramount concern. We know you have unique circumstances and needs, and as a premier Dallas area dealership, we rise to the challenge of meeting and exceeding your expectations with our high standards of quality service. Our Dallas Nissan dealership is conveniently located near the bustling cities of Dallas, Duncanville, Grand Prairie, Fort Worth, and other surrounding locations. Allow us to demonstrate our commitment to excellence!
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39690 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,162 reviews

December 12, 2025

Great experience. Listen to me and did not try to sell me something that I did not want. More

by hbh5050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Minnieweather
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Clay Cooley Nissan responded

Thank you for your kind words! We pride ourselves on truly listening to our customers' needs and providing them with the best, personalized solutions. Your satisfaction is our top priority. Thank you for choosing us!

December 12, 2025

My experience was wonderful. I arrived about 20 minutes early and they started my service very soon after I arrived. Everyone at the service center was professional and polite. I More

by joetenor1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Montes
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Dec 15, 2025 -

Clay Cooley Nissan responded

Thank you so much for your kind words! We strive to provide efficient and professional services to all our customers. We're thrilled that you had a wonderful experience at our service center and we appreciate your recommendation. See you soon!

December 11, 2025

Had the best experience buying my 2025 Nissan Armada. Mr Mcgriff was courteous and very knowledgeable and I will refer my family and friends. More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Clay Cooley Nissan responded

Thank you for choosing us for your 2025 Nissan Armada purchase! We are thrilled to hear that Mr. Mcgriff provided excellent service and we look forward to welcoming your family and friends as well. Happy driving!

December 11, 2025

I came in for a oil change and they tore the bumper off my car then tried to give it back like it was already like that when I brought it up there More

by Andrei Loving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Waylan was cool the Manager had a attitude but eventually agreed to fix everything
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Dec 15, 2025 -

Clay Cooley Nissan responded

We sincerely apologize for the experience you described. This is not the standard of service we aim to provide, and we take your concerns seriously. We would appreciate the opportunity to investigate this matter further and address any damages caused during your visit. Please contact us directly so we can work towards a resolution and ensure your concerns are properly handled.

December 10, 2025

I left my truck here to have its oil change and when I came back it had a big scratch that wasn’t there bad service and I will not be coming back to this place More

by litzy_kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katirina
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Dec 12, 2025 -

Clay Cooley Nissan responded

We are very sorry to hear about your experience. Please know that this is not the level of service we strive for. We would like to make things right and invite you to contact us directly so we can discuss a solution. Thank you for bringing this to our attention.

December 08, 2025

Service was provided promptly. The service technician was knowledgeable and very responsive The technician notified me of the stages of completion my car’s service was in More

by franklin.marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett
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Dec 11, 2025 -

Clay Cooley Nissan responded

Thank you for taking the time to leave such a positive review! We strive to provide prompt and knowledgeable service to all of our customers. We're delighted to hear that our technician kept you informed throughout the process. We look forward to seeing you again soon! #customerfirst #knowledgeabletechs #promptservice

December 08, 2025

The technician was fast, and had good customer service, did not have me waiting long More

by Jovanyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron burrows
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Dec 11, 2025 -

Clay Cooley Nissan responded

Thank you for taking the time to leave a review! We are so happy to hear that our technician was able to provide a speedy and pleasant experience for you. Our team works hard to prioritize both efficiency and great customer service. We hope to have the opportunity to serve you again in the future!

December 06, 2025

Edwin Jones got me all taken care of. ...HIGHLY RECOMMEND GOING TO SEE HIM. He is the best More

by warren0183
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Bermea
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Dec 08, 2025 -

Clay Cooley Nissan responded

Thank you so much for the kind words, it means a lot to hear our team is providing excellent service. We're grateful to have had the opportunity to assist you and look forward to seeing you again in the future. #CustomerSatisfaction #BestService

December 06, 2025

Everything was amazing I was so excited to get approved as a single mother he worked hard to get me approved. A blessing sent from heaven More

by Princess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blane Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marilyn Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2025 -

Clay Cooley Nissan responded

Thank you so much for your kind words! We are thrilled to have helped you as a single mother and will continue to work hard to provide exceptional service to all of our customers.

December 05, 2025

They gave me and my wife great value for our trade. Then Trevor gave us an awesome example of how we should be handled at a dealership! Told all of our friends and family More

by channing hawkins
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2025 -

Clay Cooley Nissan responded

"Thank you for choosing us, we are thrilled to have provided you with a great trade-in value! Trevor and our team truly appreciate your support and we can't wait to help your friends and family too. See you soon!"

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