Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Clay Cooley Nissan - Service Center

Dallas, TX

4.3
440 Reviews
Call Service Center (855) 745-4401

440 Reviews of Clay Cooley Nissan - Service Center

Sort by
October 04, 2024

They are very professional and presentable and the staff nice and opening towards their guest. More

by JCRISTERNA.05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Washington
Report | Print
Oct 12, 2024 -

Clay Cooley Nissan responded

Hello Jcristerna.05, thank you so much for your positive comments about our team here at Clay Cooley Nissan! Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 04, 2024

They’re very punctual and make sure they get the job done in a professional manner! More

by PARKSNAASIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil
Report | Print
Oct 12, 2024 -

Clay Cooley Nissan responded

Hello Parksnaasir, Thank you so much for the positive review! Reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

October 02, 2024

Customer service was excellent! ! I have never had any problems when bringing my car for services. More

by DENISEWILLIAMS837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel service department
Report | Print
Oct 04, 2024 -

Clay Cooley Nissan responded

Hello Denisewilliams837, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 29, 2024

Everything was good I didn't feel pressure to do anything I didn't want to do More

by ESTHERDIXON1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khalid Aminzada
Report | Print
Oct 02, 2024 -

Clay Cooley Nissan responded

Hello Estherdixon1947, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 28, 2024

Great customer service and car maintenance service! Easy In and Out! Thank you again! Appreciate it! More

by HUSACKENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Clay Cooley Nissan responded

Hello Husackent, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind review; we are happy to pass along your comments to the team here at Clay Cooley Nissan! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 23, 2024

The service professionals were great, especially Virgil. He did an awesome job explaining everything to me and keeping me informed of the status of my car. The waiting room was decent, although the coffee m More

by HUDSONBHUDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Sep 29, 2024 -

Clay Cooley Nissan responded

Hello Hudsonbhudson, Thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Virgil could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope to be of service to you again in the future. Best wishes, Clay Cooley Nissan

September 22, 2024

Good service and they cleaned the car. Thanks for a good job. The service advisor completed the bill and I was on my way. More

by BILLTERRYEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Clay Cooley Nissan responded

Hello Billterryemail, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 22, 2024

I had and great experience with the dealership! The service advisors were great and understanding to my car’s needs! More

by TWOTEETH1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virgil Segue, Jarrett
Report | Print
Sep 30, 2024 -

Clay Cooley Nissan responded

Hello Twoteeth1972, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 21, 2024

Amiable atencion y su servicio excelente gracias por su atencion continuen asi y el personal bien amable gracias More

by MALUD268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Clay Cooley Nissan responded

Hello Malud268, we are so pleased you enjoyed your visit to Clay Cooley Nissan! Reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 20, 2024

Poor customer service, didn’t feel welcome everyone seems on edge. Took 2-3 hours for an oil change. More

by DMANDJ205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Lynn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Lines, Jeremy Levy
Report | Print
Sep 21, 2024 -

Clay Cooley Nissan responded

Hello Dmandj205, We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. When you have an opportunity, please reach out to our service management team here at (972) 709-2000 so we can try to restore your confidence in our business. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve our services. We hope to hear from you soon. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

1
...
23
24
25
...
44