Clay Cooley Nissan - Service Center

Clay Cooley Nissan responded

Hello Ellisnola, Thank you for your kind words! We're thrilled to hear that you received great service during your recent oil change, especially since you arrived close to closing time. Our team always aims to accommodate our customers and provide efficient service, and we're glad we could meet your expectations. Your satisfaction is important to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Lizzaymarie82, Thank you for your feedback. We're glad to hear that you didn't have to wait too long for your service. We understand that the cost can be a concern, and we strive to provide quality services that meet various budgets. Your input is valuable as we continue to improve our offerings. If you have any specific suggestions or concerns, please feel free to reach out directly. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Armanibay22, Thank you for your positive feedback! We’re thrilled to hear that you found our dealership to be great and that our team was helpful in meeting your needs. Providing excellent service to our customers is our top priority, and it’s rewarding to know we made a positive impression. We look forward to assisting you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Vcl062, ¡Gracias por sus amables palabras! Nos alegra saber que nuestro servicio le pareció profesional y eficiente. Nos alegra saber que se fue con un auto limpio, ya que nos esforzamos por brindar una experiencia de primera clase a todos nuestros clientes. Su satisfacción es nuestra prioridad y agradecemos sus comentarios. ¡Esperamos atenderle de nuevo en Nissan! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello G, Thank you for your wonderful feedback! We're thrilled to hear that you had a great customer service experience and appreciate your mention of the efficiency in our process, getting you out within an hour. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Tdutton19, Thank you for your positive feedback! We're thrilled to hear that you were pleased with the service and that your appointment was completed efficiently before noon. Leo will be delighted to know that you appreciated his assistance. We strive to provide excellent service, and it’s wonderful to see our efforts recognized. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Ivetten, Thank you for your kind words! We're thrilled to hear that you experienced great service with minimal wait time. Our team always strives to provide efficient and friendly service to our customers, and it's wonderful to know that you'll be returning for your next oil change. We look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Fields1210, Thank you for your fantastic review and for highlighting Courtney Archer’s exceptional customer service skills! We are thrilled to hear that you had a wonderful experience working with her. Your kind words about her being "SUPER" and deserving to be "cloned" truly made our day. We strive to provide outstanding service, and it's wonderful to know that Courtney exemplifies that commitment. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello Gisselle, Thank you for your kind words about your experience with us! We're thrilled to hear that Michael Perez provided quick and great service while addressing all your questions. It's wonderful to know he went above and beyond to assist you. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Clay Cooley Nissan responded

Hello K.bookman92, Thank you for your wonderful feedback! We're thrilled to hear that Courtney was able to assist you effectively and provide you with valuable insights on what to fix next on your car. Our team is dedicated to ensuring our customers feel informed and supported throughout their experience. If you need any further assistance or have more questions, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000