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Clay Cooley Nissan - Service Center

Dallas, TX

4.3
387 Reviews
Call Service Center (855) 745-4401

387 Reviews of Clay Cooley Nissan - Service Center

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February 28, 2025

The customer service was excellent . I am pleased with how Courtney was attentive and taking care of my car’s needs. More

by Aliciad.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Archer
Report | Print
Mar 03, 2025 -

Clay Cooley Nissan responded

Hello Aliciad.williams, Thank you for your kind words regarding your experience with us. We're thrilled to hear that Courtney provided excellent customer service and was attentive to your car’s needs. Our team strives to ensure every customer feels valued and well taken care of. Your satisfaction is our priority, and we appreciate your feedback! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 27, 2025

Service was prompt and employees were very attentive. Fast professional service. Nice waiting area. Definitely recommend. More

by Frank Casillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel
Report | Print
Mar 02, 2025 -

Clay Cooley Nissan responded

Hello Frank Casillas, Thank you for your kind words! We're thrilled to hear that you found our service prompt and professional, and that our employees were attentive to your needs. It's great to know you enjoyed our nice waiting area. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 25, 2025

Courtney is nice, knowledgeable and professional. It is very simple to schedule an appointment. I was in and out promptly. More

by TLCOLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney , Shane Holcomb
Report | Print
Feb 27, 2025 -

Clay Cooley Nissan responded

Hello Tlcolu, Thank you for your kind words about Courtney! We’re thrilled to hear that you found her to be nice, knowledgeable, and professional. It's great to know that scheduling an appointment was simple and that you experienced a prompt visit. Your feedback is invaluable, and we look forward to serving you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 25, 2025

they were amazing & so quick & very kind. overall 10/10 experience and will definitely be going back More

by felicityslavicek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 27, 2025 -

Clay Cooley Nissan responded

Hello Felicityslavicek, Thank you for your amazing feedback! We're thrilled to hear that you had a 10/10 experience with us. Our team prides itself on being quick and kind, and it’s great to know that we met your expectations. We look forward to welcoming you back soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 25, 2025

My service advisor was excellent in their service for my car need and ensured the service was completed on ti.e. More

by chicano56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 27, 2025 -

Clay Cooley Nissan responded

Hello Chicano56, Thank you for your positive feedback! We are thrilled to hear that your service advisor was excellent and ensured that your car service was completed on time. Providing timely and quality service is our priority, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 24, 2025

Cause now I have to drive back to Dallas just to get my All change light reset because they did not turn it off More

by KATOMAJONES
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Holcomb
Report | Print
Feb 27, 2025 -

Clay Cooley Nissan responded

Hello Katomajones, We apologize for the inconvenience caused by the oversight of not turning off your oil change light. We understand how frustrating it is to have to drive back to Dallas for this issue. Your feedback is valuable, and we will ensure our team addresses this to prevent future occurrences. Thank you for bringing this to our attention. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 20, 2025

Buen trato, muy buena atención, muy profesionales en su trabajo, siempre voy a comprar mi carro con ellos. Y por último, darle las gracias. More

by vega.lage62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 21, 2025 -

Clay Cooley Nissan responded

Hello Vega.lage62, Agradecemos sinceramente tus amables palabras y tu confianza en nosotros. Nos enorgullece ofrecer un trato excepcional y atención profesional a nuestros clientes. Es gratificante saber que siempre considerarás comprar tu carro con nosotros. ¡Esperamos verte nuevamente pronto! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 18, 2025

My service guy Brodris returned and the service was excellent. Wait time minimal. Complete service done, better service than what I received last maintenance check More

by lwillis292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodris Mathews
Report | Print
Feb 21, 2025 -

Clay Cooley Nissan responded

Hello Lwillis292, Thank you for your positive feedback about Brodris and the excellent service you received. We’re thrilled to hear that the wait time was minimal and that you found this service to be better than your previous maintenance check. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 18, 2025

My Nissan experience today was magnificent! The mechanics restored my car to a state of excellence and Miss Courtney Archer took this senior citizen under her wing and waited on me hand and fo More

by sjfloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Archer
Report | Print
Feb 21, 2025 -

Clay Cooley Nissan responded

Hello Sjfloyd, Thank you for your kind words about your recent experience with us! We're thrilled to hear that our mechanics restored your car to a state of excellence and that Courtney provided you with heartwarming service. We strive to keep our customers informed and comfortable, and it’s wonderful to know she took such great care of you, including arranging shuttle trips and assisting with your online payment. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

February 17, 2025

The salesman very attentive to what I needed and what also needs to be done. I will ask for him next time when I take take my car to Nissan to be service. My service advisor was Michael Perez. More

by f.sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Report | Print
Feb 21, 2025 -

Clay Cooley Nissan responded

Hello F.sanders, Thank you for your positive feedback! We are delighted to hear that Michael Perez was attentive to your needs and provided you with excellent service. It’s great to know that you plan to request him for your next visit. We look forward to serving you again at Nissan when it's time for your car service. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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