Clay Cooley Volkswagen Of Richardson

Work is always done right and on time, Kaseem is always attentive. Thank you so much attentive. Thank you so much More

Alex and crew in the Service Department were Outstanding. My questions and concerns on my VW Atlas were answered. If my Atlas needs further repairs I will make the 5.5 hour drive back. Keep up the good wo My questions and concerns on my VW Atlas were answered. If my Atlas needs further repairs I will make the 5.5 hour drive back. Keep up the good work!! More

Been a customer for many years. Some of the best customer service around. I will continue to come back. Some of the best customer service around. I will continue to come back. More

We really appreciated Haley‘s hard work and excellent customer service! What a complete gem!! customer service! What a complete gem!! More

Our service advisor Cody was the best and so helpful through out the whole process! through out the whole process! More

The service consultant (Alex) has been awesome for years. I had a 2019 VW Atlas had drove it until it had 90,000 miles on it. My issue with VW service is that through 6 years of scheduled maintenance espe I had a 2019 VW Atlas had drove it until it had 90,000 miles on it. My issue with VW service is that through 6 years of scheduled maintenance especially the 10K visits right up to the end of my pre-paid coverage, no significant outstanding and costly issues were brought up. But after the prepaid coverage ended (after 80K), I was given a list of repairs needed totaling thousands of dollars! No bueno! Nevertheless, I bought another brand new VW (2025 Atlas Cross Sport). Between my wife and I we have bought 7 or 8 new VWs! Love my Cross Sport! Daniel in new car sales is great. Exavier in finance is awesome, too. But the finance dept is a bit hard to get a hold of, if you have questions. More

Alex Traber continues to provide me with stellar customer service and makes sure that I have a pleasant experience. The excellent rating is for Alex. I still have a challenge with the servicer department wor service and makes sure that I have a pleasant experience. The excellent rating is for Alex. I still have a challenge with the servicer department working on my car or returning my car back completley clean. Hopefully that will get better. More

Have used the service for three years. Always prompt in taking the car into the shop. Recent electrical and computer issues were challenging but they kept at it. Always prompt in taking the car into the shop. Recent electrical and computer issues were challenging but they kept at it. More

He provided Us a great customer service and felt very welcome and in good hands. Thanks for the good attitude and attention. welcome and in good hands. Thanks for the good attitude and attention. More

Okla went out of his way to make me happy with my purchase. The service department was also very responsive. purchase. The service department was also very responsive. More