Clay Cooley Volkswagen Of Richardson

Gary and Pat did their utmost to help put me in a new car that I could afford. I actually drove home in my new 2011 Jetta with a very minimal downpayment and am paying less that I did for my 2006 Pontiac. that I could afford. I actually drove home in my new 2011 Jetta with a very minimal downpayment and am paying less that I did for my 2006 Pontiac. I was so excited to show the new VW to my children who all wanted me to give them a test ride. It was an uphill battle for them because of my financial rating. I was apprehensive at first because I expected to be turned down. They used their good contacts to get me a competitive finance rate. They assured me that they would help me and treated me like a family member. They explored various finance scenarios, including a larger downpayment or a co signor. In the end I got my car with only a very minimal downpayment and without a co-signor. I am also on the road to restoring my credit rating. Not only did I leave with a new VW, I also left with my self esteem restored. Karole More

Josef Puhringer was my sales associate and was great to work with. I went into the dealership initially about 6 weeks ago looking at a new 2011 Tiguan. Josef was extremely knowledgeable about the Tiguan work with. I went into the dealership initially about 6 weeks ago looking at a new 2011 Tiguan. Josef was extremely knowledgeable about the Tiguan and we went for a test drive that night. I went in the following week and he let me take the car myself for a couple of hours. I wasn't entirely ready to buy yet at that point because I still needed to sell my 2004 BMW 330i ZHP. I was initially disappointed at the trade-in value offered, but it's only reality that a private-party sell would attract a higher sale price. So after a ZHP enthusiast purchased the 330i, I was back into the VW dealership within just a few days. Josef went to bat for me in regards to the down payment. They were kind enough to allow me to split up my down payment. I put a portion down that night and they accommodated me by holding a 2nd check for a week until my tax refund came in. But what I was most impressed with is the speed in which Josef located the exact vehicle I wanted and had it brought via trailer to the Boardwalk location. I was set on a white exterior and charcoal interior; however the sandstone interior was the prevalent color I noticed everywhere. I left Josef an voice message one morning and by the same evening he had the car on his lot, detailed and ready for me. I drove it home the same night! My experience with Josef and the everyone at Boardwalk was good and I'm looking forward to having my Tiguan serviced there regularly. What service shop could beat hours until 10:00 PM? How convenient! I will probably be back to Boardwalk in about 3 years to purchase my daughter a cute little used Beetle! More

Everything about my experience here has been great. I bought a new 2011 Tiguan in December of 2010 after shopping extensively. This was the best deal and the best customer service I experienced. The ser bought a new 2011 Tiguan in December of 2010 after shopping extensively. This was the best deal and the best customer service I experienced. The service advisor I had on our first service was friendly and proactive in getting everthing done right and then even had our car washed before she gave it back to us. More

I have rated the rating I have because everything was good ! (great customer service, quality of work, friendliness, price, and overall experience) I would like to recommend this dealership to my f good ! (great customer service, quality of work, friendliness, price, and overall experience) I would like to recommend this dealership to my friends in fact, I came to this dealership through a referral More

We had a lovely hassle-free experience at Boardwalk VW in Richardson recently with the help of Jeremy Heuss. I purchased my last Golf there 10 years ago, love my new 2011 Golf and look forward to buying my Richardson recently with the help of Jeremy Heuss. I purchased my last Golf there 10 years ago, love my new 2011 Golf and look forward to buying my next one there as well. Excellent service, terrific deal. More

The dealership itself was very nice, and Jeremy was very helpful with helping me find the exact car I wanted, in the very short time period I needed it. He was even willing to work from home on his day off helpful with helping me find the exact car I wanted, in the very short time period I needed it. He was even willing to work from home on his day off to make sure I got what I wanted when I needed it! More

I went into Boardwalk Volkswagen strictly because I drove by, and I'm glad I did. Even though I eventually decided on another make and model, I have only good things to say about Ty Patterson. I never felt by, and I'm glad I did. Even though I eventually decided on another make and model, I have only good things to say about Ty Patterson. I never felt pressured and always felt that Ty had my best interests at heart. I felt he was always honest with me and truly wanted to help me find the right vehicle at the right price. And, if I needed anything else to admire about him, Ty served our country in the Air Force. I would recommend Ty and Boardwalk VW to anyone out there looking for a good car and an honest, thoughtful person to help them find it. More

My wife and I have been Volkswagen owners for over a decade. We decided to trade in our Rabbit for a larger vehicle and the Jetta fit the bill. I contacted Boardwalk via email and they got back to me decade. We decided to trade in our Rabbit for a larger vehicle and the Jetta fit the bill. I contacted Boardwalk via email and they got back to me right away. The internet sales staff was great. Jeremy Heuss helped me with the trade in and got my wife a 2011 Jetta for almost the same as what we were paying on a 2007 Rabbit. We were so happy with the Jetta that we decided to trade in our 2008 Saturn Aura as well. We didn't have the equity on it like we did the Rabbit but Jeremy and Ed, the manager, worked with me and got me a solid deal on another 2011 Jetta, with convenience package! I would highly recommend Boardwalk and Jeremy specifically. Friendly staff and they didn't mind my 5 year old running about the showroom. More

I was very pleased with the overall service I received. I was greeted before I walked in the front door. I was only interested in one particular car, and Michael did a great job of pointing out its featur I was greeted before I walked in the front door. I was only interested in one particular car, and Michael did a great job of pointing out its features and such. He was very friendly and I didn't feel like I was "worked over," especially being a female buyer. I am very happy with my purchase. More

THIS IS THE SECOND TIME I HAVE USED THIS DEALERSHIP FOR SERVICE, BOTH TIMES THEY HAVE KEPT THERE WORD ON TIMING, PRICE & FIXED WRIGHT THE 1ST TIME,I HOPE THEY KEEP THIS UP & OTHER DEALERSHIPS WOULD DO THE SERVICE, BOTH TIMES THEY HAVE KEPT THERE WORD ON TIMING, PRICE & FIXED WRIGHT THE 1ST TIME,I HOPE THEY KEEP THIS UP & OTHER DEALERSHIPS WOULD DO THE SAME,TO ALSO ADD THEY ARE NOT THE CLOSEST VW DEALERSHIP TO ME,ONE MUCH CLOSER,THEY ARE ABOUT 30 MILES AWAY , BUT IS WORTH IT, THANKS AGAIN DOUG MILLER. More