Clay Cooley Volkswagen Of Richardson

I negotiated my price for my 2010 GTI via email to a number of dealerships between Austin and Dallas, and Jeremy at Boardwalk Richardson not only gave me the best price, but he was friendly, straightfor number of dealerships between Austin and Dallas, and Jeremy at Boardwalk Richardson not only gave me the best price, but he was friendly, straightforward with information, prompt to respond and not pushy. On the day I came up to Richardson to pick up my car, it was already detailed and waiting for me. From the time he handed me the keys to when the paperwork was done, it took only an hour before I was on the road with my new car. More

I went to Boardwalk VW in Richardson because they had on the showroom floor, the GTI model loaded out with all the bells and whistles, precisely what I wanted. They took it right off the floor and let me dr the showroom floor, the GTI model loaded out with all the bells and whistles, precisely what I wanted. They took it right off the floor and let me drive it on the spot. Josef, being German, made it fun and interesting to work with while going through the motions of buying my 3rd German car. He's also very knowledgeable about the car brand and history too. Anthony was easy to work with on the low interest loan, good trade in price on my truck, and financial structure agreed upon along with desirable extras for safe and affordable motoring. The whole process was fast, easy, painless and smooth really, and in a very comfortable easy-going and trusting environment. They have made VW my brand, and I will be back. More

Outstanding visit. We are from Waco but were in the area and needed to get our Jetta fixed. We had been to the dealership where we purchased our VW, but had no luck. The service department treated us like and needed to get our Jetta fixed. We had been to the dealership where we purchased our VW, but had no luck. The service department treated us like a valued customer. We did not buy our VW there, but will buy our next there. thank you More

The people at Board walk Volkswagen are great i can't say enough about them. They are frindley and they make you feel like you are a part of their family from the first time you walk though the door. The enough about them. They are frindley and they make you feel like you are a part of their family from the first time you walk though the door. The gentleman that helped me with the financing of my vehicle was the best i have ever worked with just great. My credit isn't what you call A1 but yet he got me with Volkswagen of America and got me a outstanding rate and payment. My saleman franco was also great. About a year ago i purchased a Volkswagen Bettle and Trace was my saleman and he also did a great job. My opinon of Board walk Volkswagern is that it is the best dealer ship in the state of Texas and i mean that. Other dealer ships can learn from this one they are up front and if they can help you they will if they can't they still try until all asspects have been tried. This say a lot for this dealer ship and it makes me want to go back to either visit or have my vehicle serviced. More

The guys at Boardwalk made my purchase very easy!!! The staff is down to earth and not high pressure. I enjoyed the relaxed sales approach and they did everything they could to get me into a car that had w staff is down to earth and not high pressure. I enjoyed the relaxed sales approach and they did everything they could to get me into a car that had what I needed. I love my new Jetta & would highly recommend Michael & Jason over at Boardwalk VW! More

I take my car to Boardwalk VW for all work needed on my car. They take excellent care of me and I am very picky about the service I receive. I work in a business where my customers are surveyed on my wor car. They take excellent care of me and I am very picky about the service I receive. I work in a business where my customers are surveyed on my work so I take this very personally. I am consistently THRILLED with the friendliness and knowledge I get from Josh. He gets the routine maintenance done on my car before I can even think to call and check on it. I have purchased and maintained 4 Jetta's with this dealer and would recommend them to everyone! More

I had an older jetta that I had planned to drive until the doors fell off. Unfortunatly the time came and it was time to get a new car. Having friends that where car sales men I can tell you that I was the doors fell off. Unfortunatly the time came and it was time to get a new car. Having friends that where car sales men I can tell you that I was not looking forward to the process. I went into Boardwalk extremly nervous after hearing all the horror stories from other dealerships. I was refered to Gary Blakley and he did everything to make the process as smooth and painless as possible. There was no "hard sell" and most important he was straight up with me without any B.S. I really apprciate everything he has done to make an uncomfortable situation a relaxed and enjoyable one. I would recomened Gary to anyone trying to purchase car. More

I have purchased my last three vehicles at BW VW and have been absolutly delighted with each transaction. They are honest, friendly, courteous and really value their customers. All my purchases have been gre been absolutly delighted with each transaction. They are honest, friendly, courteous and really value their customers. All my purchases have been great deals with no hassle. I have purchased more than 20 vehicles in my time, and BWVW is by far the best dealership I have worked with. Service after the sale is just an impressive! More

Brandon took the time to listen to the symptoms of my problem and think of more than one solution. A visit to a previous VW dealership in the DFW Metroplex left me thinking I was possibly nuts, because problem and think of more than one solution. A visit to a previous VW dealership in the DFW Metroplex left me thinking I was possibly nuts, because the service guy basically blew me off. You see, we've had a problem with the headlights on our Passat since the day we bought it (used, from a third party, not a dealer). In the end, it turned out there was a problem with the bulbs. But for the last year, we've driven around with barely any more light that that produced by the driving lamps because the first service tech with whom we spoke didn't check anything and insisted the lights were working fine. Part of the problem was that I expressed concern about the lights not getting any brighter when I switched from daytime running lamps to headlamps. The first tech (at the other VW dealer) just told me, "that's how they work," and that they were fine. Brandon, on the other hand, listened when I described the other symptoms, such as a failure to light up street signs or the reflectors on parked vehicles. He advised that the switching mechanism might be fine but that the lens aim or bulbs may be the problem. It turned out the bulbs needed to be replaced. Thanks to Brandon, we can now drive safely at night, and we enjoy our Passat even more than ever. Thanks Brandon!!! More