Clay Cooley Volkswagen Of Richardson - Service Center

Had my first oil change, it took slightly longer than what I thought it would due to having a part replaced. Satisfied customer, will go back again. what I thought it would due to having a part replaced. Satisfied customer, will go back again. More

Terry takes great care of my Touareg and my 3 Passats. He has been taking care of my cars for 4 years now, and usually always exceeds my expectations. He took great care of my Touareg on its most recent He has been taking care of my cars for 4 years now, and usually always exceeds my expectations. He took great care of my Touareg on its most recent service and knew exactly how to fix an indicator problem. More

Terry was Awesome and I will continue to use Boardwalk VW for all my service needs on my 2007 VW Passat. Thank you again for all you have done for me! for all my service needs on my 2007 VW Passat. Thank you again for all you have done for me! More

John was awesome, he kept me informed of what was going on with the service, he was prompt and friendly. Everyone else was nice and friendly. on with the service, he was prompt and friendly. Everyone else was nice and friendly. More

Good svice from the moment I arrived to the dealership. Friendly staff and always taking care not only of my car but also of myself. It did not take so long to get my car ready to go! I had enough time to Friendly staff and always taking care not only of my car but also of myself. It did not take so long to get my car ready to go! I had enough time to enjoy a cup of hpt tea... :) More

I came there to have my oil changed, alsoy battery was bad. It's been about 4 months since my last visit. Terry gave me a discounted price for the battery then. Usually, other shops won't give you the pri bad. It's been about 4 months since my last visit. Terry gave me a discounted price for the battery then. Usually, other shops won't give you the price they gave you previously, but Terry did. I'm always satisfied with their service and will always come back. Thanks again Boardwalk VW! Kristof More

Boardwalk Volkswagen in Richardson is amazing!!! The best customer service ALWAYS!!!! They have totally taken care of me every single time I have stepped on the property! Excellent customer service every sin customer service ALWAYS!!!! They have totally taken care of me every single time I have stepped on the property! Excellent customer service every single time! Tie Johnson is my service rep and she totally pays attention to every single detail and makes sure I am taken care of in every single way! I feel very confident everytime I drive away that I am in good hands! Thank you Boardwalk Volkswagen!! and Tie Johnson! SC More

While your customer service is great except that you let Billy Cannon leave :) The price on repair parts is grotesque, especially when it comes to safety related parts.This the second time in 6 months Billy Cannon leave :) The price on repair parts is grotesque, especially when it comes to safety related parts.This the second time in 6 months I have come in because the air bag light was on. Last time it was a 3" cable harness at a hideous price. This time it was a $500 part. It's almost if the airbag light will come on at certain intervals and for a different reason. I've driven VWs since 1968 and never have I been picked to death on repair bills. I'm not sure if I'll buy another VW. More

The service I received was good. The service rep explained the repairs and went through the options. He was able to maximize the labor costs since there was overlap explained the repairs and went through the options. He was able to maximize the labor costs since there was overlap More

Terry was very helpful and responsive. That said, I'm sure you'll be getting less feedback on these surveys when you require free text to complete the review. sure you'll be getting less feedback on these surveys when you require free text to complete the review. More