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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
850 Reviews

850 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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February 05, 2025

Kari was nice and helpful. Service center was okay… nothing great about them… got the job done okay, my previous dealership from different state was phenomenal.. I might be com More

by marshally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kari
February 05, 2025

Rachel Anderson made sure to take care of me through the whole process of my vehicles repair list. Thank you for all you did Rach. Will be back and will refer. Thank you More

by Rayray4518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bauer
February 04, 2025

Rachel was great she took good care of us and was very professional. Great job! More

by laurenariggs21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
February 04, 2025

My service advisor Kari Hill always takes care of when I vehicle maintenance. She always has me in and out in a timely fashion! More

by mrsfirstladylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hill
February 03, 2025

My service rep Kari Hill did a excellent job of taking care of me and keeping me informed. More

by dbrownshawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Tucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Hill
February 03, 2025

DJ is AWESOME! He was proactive, empathetic and communicative. If it was not for DJ, Clay Cooley would not have my business. More

by nelsonfreelance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makhi Bailey
February 01, 2025

DJ is the best service representative! Super friendly, strong communication, genuine, knowledgable…Richardson dealership is clean with plenty of space to work if needed while waiting. Appr More

by natalie.reza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
January 31, 2025

Clay Coooley Richardson always exceeds my expectations and takes care of my needs. I am very fond of the service center More

by sarahashley383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaseen, Cameron Johnson
January 30, 2025

The service team at Clay Cooley VW Richardson are always top tier! They’re informative, courteous, and super friendly. More

by mollyjhays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
January 30, 2025

The problem was not fixed. I have texted the sales representative and asked again for him to step in. Jeffrey Dean More

by mandy.woodhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kat
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