Clay Cooley Volkswagen of Park Cities

Israel and Juan were so great to work with! The whole process was so easy and they found a car that worked for me. I ABSOLUTELY LOVE IT!!! I highly recommend Israel. He will listen to exactly what you w process was so easy and they found a car that worked for me. I ABSOLUTELY LOVE IT!!! I highly recommend Israel. He will listen to exactly what you want in a car and find it for you! 100% satisfied! More

I had a flat tire on my vehicle, called up there and Ted said I could bring it by the next day. He took it in, had to order a tire, and it was ready when he said it would be and did a very good job of keep said I could bring it by the next day. He took it in, had to order a tire, and it was ready when he said it would be and did a very good job of keeping me updated on the status of my car. Ted also went the extra mile and noticed a bubble in a different tire and had it ordered and put on my car immediately. He probably saved me from having another flat a few weeks down the road. Ted is a great guy to work with, very friendly, and informative. More

The GM worked with us to get to a very reasonable price they were very atttentive and professional on keeping to their initial pricing. They were quick and efficient and provided us witth a rental car and they were very atttentive and professional on keeping to their initial pricing. They were quick and efficient and provided us witth a rental car and tinting on our new car. They take customer service serriously and we appreciatted that greatly! More

This is the 1st VW I have owned , although I have leased 2 in the past, so I have am a 7 year customer of Park Cities VW. I guess you can say I love doing business with them,because they are fair and take t 2 in the past, so I have am a 7 year customer of Park Cities VW. I guess you can say I love doing business with them,because they are fair and take the hassle out of buying a car. Olivier was the antithesis to salesman, because there was no pressure to buy. He was funny and made the experience enjoyable. He went the extra mile in rescuing me from the airport when the car battery died after I had driven their (Park Cities VW) car for the weekend.Matt Hewison, was the ultimate finance guy, he gave me all the options on financing and even went as far to tell me if I really needed the GAP insurance or the extended warranty. Would definitely recommend them to anyone who is looking to buy a car!! More

The dealership was handy and the people were nice to work The dealership was handy and the people were nice to work with. Ted Jacobs was my service advisor and he answered all my questions regarding the se The dealership was handy and the people were nice to work with. Ted Jacobs was my service advisor and he answered all my questions regarding the service needed and when I brought the car in, the work was done on time and the car was deliver clean and ready to go More

Very Attentive, great customer service, very thorough Thanks Toni I called in to have my 20k service on the spur of the moment because I had a couple of extra hours. He got me right in. I couldn't get my Thanks Toni I called in to have my 20k service on the spur of the moment because I had a couple of extra hours. He got me right in. I couldn't get my hands free set up and he got that taken care of. Had my car all washed and ready to go. I highly recommend Toni and Park Cities VW More

We rang the Park Cities dealership from California expecting to have long complicated haggling in our future, instead we got information fast about the differences between emissions here in California expecting to have long complicated haggling in our future, instead we got information fast about the differences between emissions here in California, and in Dallas, the exact car we wanted for our son, the financial alternatives laid out in a clear and precise way, we were not pressured in any way, and were treated in a very friendly manner. Olivier even collected our son from the airport to give him the car in person and avoid him having to drive from Los Angeles to Dallas. We are thrilled to have bought the car that we wanted for our sons 21st birthday present from such a welcoming organisation - thankyou so much, Olivier, kindest regards, all the Grosslights More

Robert always takes good care of me. It does not go unnoticed or unappreciated. That is why I recommend people to the dealership- they type of service he provides. the waiting areas are clean and provi unnoticed or unappreciated. That is why I recommend people to the dealership- they type of service he provides. the waiting areas are clean and provide coffee and bottled water. the wash service they provide makes them a top tier dealer in DFW. that is HUGE benefit to being a customer. More

I had a very pleasant experience and Myron helped get me an affordable car that met all of my needs! The entire staff was friendly and worked with me to make sure I had a good experience. I would definite an affordable car that met all of my needs! The entire staff was friendly and worked with me to make sure I had a good experience. I would definitely recommend this dealership to a friend! Thank you! More

Tony Fruzia provided excellent service and was very understanding. I had come in for a check engine light and 100,000 maintenance check and thought it would only at most half the day. Given that there understanding. I had come in for a check engine light and 100,000 maintenance check and thought it would only at most half the day. Given that there were other problems with my car, Tony provided me updates on what needed to be done. He was understanding in when I decided to not fix all of the issues due to the cost of the work. Overall the customer service was excellent and the work performed was good. More