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Clay Cooley Volkswagen of Park Cities
Dallas, TX
901 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 901 reviews
May 02, 2011
The absolute best buying experience I've ever had. Very relaxed atmosphere no pressure and a fantastic price. Olivier Zitoun worked with me, he was very professional and knew my time was important to me. relaxed atmosphere no pressure and a fantastic price. Olivier Zitoun worked with me, he was very professional and knew my time was important to me. Deal was struck within 30 min. and Olivier exceeded my expectation of a great salesman. I will be a returning customer to Park Cities VW and Olivier Zitoun in particular. I purchased a preowned Audi Q5. More
by Gmann57
Employees Worked With
Olivier Zitoun
Helpful May 01, 2011
When my husband and I arrived at Park Cities Volkswagon, I was on a mission--to get THAT car--the CC. I didn't really think about the experience I would have, but I was pleasantly surprised. Our sales p I was on a mission--to get THAT car--the CC. I didn't really think about the experience I would have, but I was pleasantly surprised. Our sales person, Olivier, is a GREAT sales person, and made our buying experience a very pleasant one. Olivier is very polite and tuned in to the need/want of the customer. He made sure we were comfortable during the short wait to locate the vehicle I wanted and made sure we understood what was happening every step of the process. It's sales people like Olivier that make customers like me come back years later for that next new car. More
by dguthrie
Employees Worked With
Olivier
April 30, 2011
Nice people to do business with. I really like the CC and got just what I wanted. I liked my salesman and the fellow who did the paperwork. Everyone there is friendly. Customer service was good. Qual and got just what I wanted. I liked my salesman and the fellow who did the paperwork. Everyone there is friendly. Customer service was good. Quality of work was good. Can't think of any reason a person would not want to do business at this dealership. More
by mveitch
Employees Worked With
Myron, Juan, Myron Marcyniak
April 29, 2011
Olivier Zitoun was Client advisor who helped me with my purchase. I bought a 2011 Jetta and traded in my old car last week. It was refreshing to have a salesperson who was genuinely helpful, friendly and purchase. I bought a 2011 Jetta and traded in my old car last week. It was refreshing to have a salesperson who was genuinely helpful, friendly and a sheer delight to deal with. He made sure that all of my concerns were taken care of as he offered the best deal for my trade - in while showing me a car with higher quality and comfort that I could afford. When you deal with Olivier, you are dealing with a genuinely warm and caring person who wants to sell you a car that works best for you. It's not about making the sale, it's about treating people with the utmost respect and the best service. I highly recommend going to Olivier Zitoun at Park Cities/Boardwalk Volkswagon. More
by JettaGirl2011
Employees Worked With
Olivier Zitoun
April 28, 2011
Not only did my family receive great deals on the cars our family purchased, but also the outstanding treatment and service provided by the entire staff. In particular, Olivier Zitoun went out his way an our family purchased, but also the outstanding treatment and service provided by the entire staff. In particular, Olivier Zitoun went out his way and above and beyond to satisfy us, his customers. Unparalleled, even having been with BMW of Dallas over 17 years. The high standard of quality portrayed through Olivier as an individual made the experience that much more pleasurable for the entire family, and way we were treated had made us Loyal customers, rather than just satisfied. And a loyal customer should always be considered the goal of obtaining, because a loyal customer is always satisfied, It is my strong recommendation that anyone car shopping to stop by Park Cities VW for a visit. However, be sure to ask for Olivier, because he will get you taken care of on a higher plane of service. Great job VW, you got 3 loyal family members to buy 3 new VW's because of the way Olivier's positive attitude and all-around helpful demeanor was exemplified upon our experience with Park Cities. I'd give ten stars if I could. More
by adambryancorona
Employees Worked With
Olivier Zitoun
April 25, 2011
Olivier was great to work with. He was very courteous and respectful and made leasing our 2011 Toureg Hybrid as painless as it could possibly be. He went above and beyond to obtain the exact model we we and respectful and made leasing our 2011 Toureg Hybrid as painless as it could possibly be. He went above and beyond to obtain the exact model we were interested in from another dealer within 1 hour of our unannounced request. We were not present together during the initial viewing, but Olivier allowed me to drive the car a short distance to our home, so my wife, who was not feeling well, could view the car and provide her input. We truly appreciate the service we received from Olivier and the entire staff at Park Cities VW. Olivier has made lifelong customers and friends in us. We look forward to working together again as our family continues to grow and our needs change. More
by teamtran
Employees Worked With
Olivier
April 22, 2011
My wife and I visited Boardwalk VW not expecting to find a car, but just to knock it off our list of dealerships we've visited. We met Olivier who came out to greet us and immediately asked what specifics w a car, but just to knock it off our list of dealerships we've visited. We met Olivier who came out to greet us and immediately asked what specifics we needed for our family in a vehicle. He treated us like he would his own family. He not only strived to meet every one of our needs, he coached us in a way that no other dealers have. We have probably visited every dealership in Florida and Texas, Olivier was the friendliest salesperson we have had had the pleasure of dealing with, and put no pressure on us whatsoever We are very happy with our Jetta, Thank You Olivier. Chase & Chey More
by Chase&Chey
Employees Worked With
Olivier Zitoun
April 21, 2011
I am very satisfied with the experience both James Harris and Juan Medina gave me on purchasing my first new car. They worked with me so well to give me the best deal possible. They made magic. It felt as if and Juan Medina gave me on purchasing my first new car. They worked with me so well to give me the best deal possible. They made magic. It felt as if anything I wanted, would be made possible. James was very knowledgable on the vehicles, even owning the one I chose to purchase. Anything I had a question about, he answered efficiently. I know when I am ready for a new car, I will definitely go back to Park Cities. More
by afrazier
Employees Worked With
James Harris, Juan Medina
April 18, 2011
Olivier was very nice and thorough on my visit to the dealership. He understood the car I was looking at very well, and he was a no pressure attitude. He assumed the sale which was very smart of him. dealership. He understood the car I was looking at very well, and he was a no pressure attitude. He assumed the sale which was very smart of him. I was intending not to like the car and I only visitied to "rule it out" but Olivier convinced me otherwise. I'm very happy. More
by jdirba
Employees Worked With
Olivier
April 16, 2011
I went into the dealership expecting to continue a lease on my old car, but I still wanted to review all of my options. I had the pleasure of being serviced by Olivier who was fun, honest and knowledgeable on my old car, but I still wanted to review all of my options. I had the pleasure of being serviced by Olivier who was fun, honest and knowledgeable. He treated me like family and I ended up leaving with a new car and a much lower monthly payment. I have dealt with Park Cities for several years, and I will continue to do business with them in the future. More
by loricthomas
Employees Worked With
Olivier
