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Clay Cooley Volkswagen of Park Cities - Service Center

Dallas, TX

4.4
512 Reviews

512 Reviews of Clay Cooley Volkswagen of Park Cities - Service Center

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May 08, 2025

Good service and communication about service. The website was not easy to use to schedule service. I had to call to schedule. More

by marcwjoseph
Recommend Dealer
Yes
Employees Worked With
Asia Craven
May 08, 2025

Honestly my whole experience with the dealership is usually solely with Asian and she is absolutely incredible. Makes everything a breeze for me, is super responsive, kind and professional, communicati More

by klynn.hughes
Recommend Dealer
Yes
Employees Worked With
Asian Craven
May 08, 2025

Quick and thorough Accessed the vehicle very promptly and gave detailed information to me very quickly! Appreciated the response as soon as possible and options I had on servicing it More

by jpenny929
Recommend Dealer
Yes
Employees Worked With
Randall in service
May 08, 2025

Spoke with Ethan and he kept me updated about the service and pricing during the time my car. More

by Tinamavila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
May 05, 2025

Ethan was super helpful and transparent. He made sure I felt taken care of and the process was very easy. More

by marylauren81
Recommend Dealer
Yes
Employees Worked With
Ethan
May 04, 2025

no no no stop blowing up my phone with survey requests it is annoying seriously More

by jordanashleydubecky
Recommend Dealer
Yes
Employees Worked With
stop texting me
May 03, 2025

GREAT customer service from Rickey! Kind, expert, and fast! It was nice having a choice of two waiting areas, one with all amenities, and another quiet, out of the way place to work, ta More

by irisheyes71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey most recently, Michael Schwartz these last couple of years
May 02, 2025

Great service Great customer service ? ? ?? ?? ?? ?? Great customer service and great service More

by gabegonzalez70
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robby Robertson
May 02, 2025

They were fast and efficient making things very simple I'm still waiting for somthing from them but overall a good experience More

by daniel4434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ullises
May 02, 2025

Great place, the staff was nice helpful and attentive will definitely go back there. Great place More

by RLEE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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