Clay Cooley Volkswagen of Park Cities - Service Center

I brought my car in for its 30,000 mile service, a recall, an issue with my phone connection to the car and a detail. Rickey was my service advisor and he was great! He stayed in constant communicatio recall, an issue with my phone connection to the car and a detail. Rickey was my service advisor and he was great! He stayed in constant communication with me the entire time, and even followed up to make sure everything was OK after I left! When I picked up my car, the detail was perfect and the car looked fabulous but I still had an issue with the phone connection. Nate went above and beyond and was able to support me with the issue and get my connection working. More

Justin Dixon was prompt and courteous and ready to assist me with my car issues. me with my car issues. More

Great My experience with this location of Clay Cooley is always great. Everyone takes the time to make sure your experience is unique to you need and that your well taken care of always great. Everyone takes the time to make sure your experience is unique to you need and that your well taken care of More

Justin Dixon was prompt and courteous and ready to assist me with my car issues. me with my car issues. More

Felt valued Treated very well, they acted happy and pleased that I was there. No pleased that I was there. No More

When I first bought my Tiguan in September 2023 I really thought that I was mistaken due to a very bad experience with your salesman & showroom manager, I thought that here is something that I should’ve don thought that I was mistaken due to a very bad experience with your salesman & showroom manager, I thought that here is something that I should’ve done. Fortunately when the time for the car service Rickey changed my mind & he showed me a very different kind of treatment he was very professional, friendly and honest. Thank Rickey for your support. I will definitely recommend my friend. More

Rickey White was so helpful and made sure our vehicle was taken care of and fixed properly. Great experience!! taken care of and fixed properly. Great experience!! More

Appreciate the warm welcome from Anthony and shuttle service with Erica. Justin kept me in the loop with status on my car to ensure it was working properly. service with Erica. Justin kept me in the loop with status on my car to ensure it was working properly. More

Muy amable la chica que me atendio. Pudo traducirlo todo y explicarme los detalles de mi problema con el auto. Pudo traducirlo todo y explicarme los detalles de mi problema con el auto. More

Great customer service friendly Environment very professional Excellent communication fast service my truck was clean professional Excellent communication fast service my truck was clean More