Clay Subaru
Norwood, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 812 reviews
Clay Subaru doesn't care about their customers I have a brand new Subaru that the Clay Subaru team was more than happy to sell, but less than 6 months later the paint is flaking off. When I took th I have a brand new Subaru that the Clay Subaru team was more than happy to sell, but less than 6 months later the paint is flaking off. When I took the car in for its next oil change I asked about the problem, was told it's normal road wear, and was basically dismissed. I was given a slight discount on the oil change, which was a nice gesture, but it doesn't solve the problem with the paint. I should have been expecting something like this since I did think there were some small problems when I was purchasing the car, but at that point I figured maybe the sales rep and the finance guy were just really busy and I cut them some slack. I am extremely disappointed in my purchase and in the subsequent service. I thought Subaru was a company that cared about their image and about keeping their customers happy, but in my experience so far, Clay Subaru definitely does not fit this pattern. More
New Experience sa Sales person was very helpful, curtious and knowledgeable of the Subaru products. The sales manager was extremely helpful and curtious and worked with Sales person was very helpful, curtious and knowledgeable of the Subaru products. The sales manager was extremely helpful and curtious and worked with me to get the best deal for my new vehicle. The finance person explained to me in full detail of my addition options and payment plan which was very informative. As a result of my experience with this dealership I would recommend this to family and friends. More
Appointment easy, timely service, friendly staff.. I have been a return customer for over 20 years....even though at least two other Subaru Dealerships are much closer to my home... We currently own o I have been a return customer for over 20 years....even though at least two other Subaru Dealerships are much closer to my home... We currently own our sixth and seventh Subarus...the oldest is a 1997 Impreza Outback.. More
Good place Nice, clean dealership with helpful staff. I was very happy with the service and knowledge of all the people who helped me buy my Subaru. Joe was grea Nice, clean dealership with helpful staff. I was very happy with the service and knowledge of all the people who helped me buy my Subaru. Joe was great and helped me get exactly what I came looking for. More
John is the best. I don’t know John’s last name, but you folks are lucky to have him in your service department. He takes right over and get me out of there as quickly I don’t know John’s last name, but you folks are lucky to have him in your service department. He takes right over and get me out of there as quickly as possible. More
Bought a car in a day I knew what I wanted, and they were able to get me in the car the same day at a good price. Very courteous service. Nice dealership. I have also bo I knew what I wanted, and they were able to get me in the car the same day at a good price. Very courteous service. Nice dealership. I have also bought a used car there recently and had a similar, positive experience. More
great service I found the service great and it was the first time my wife and I went to your Subaru Dealer and the way we where taken care of made our decision to I found the service great and it was the first time my wife and I went to your Subaru Dealer and the way we where taken care of made our decision to purchase the vehicle that day. And that's the reason why we gave the rating we did. More
Service with a smile They got me the car I wanted and no other dealership could do that for me. Id like to thank Clay Subaru, God Jesus and baby Jesus for making this happ They got me the car I wanted and no other dealership could do that for me. Id like to thank Clay Subaru, God Jesus and baby Jesus for making this happen. God Bless America and Clay Subaru More
Communication needs improving Came in fix electrical problems in the dash board causing warning lights to go on. Job was done to solve the problem and hopefully the electrical pro Came in fix electrical problems in the dash board causing warning lights to go on. Job was done to solve the problem and hopefully the electrical problems won't haunt me. People were friendly but I'm still sour that the person that came out to install the after-purchase remote starter. That work looked bad, after he put it in and he trashed the front seat and left it. Showed up in a rusted, wreaked Kia SUV looked like he just took a big bong hit. I knew there was going to be trouble and there was. Clay needs to really understand who they are sending out to customers. The work was bad and the repairs left it in the shop 5 days having to call installers to come in twice to get the job done.. Thankfully they did give me a loaner and one day of that was a snow storm. The last thing is getting information. Had a call to Service manager not returned and when I picked up the car on Saturday I couldn't find anyone who knew exactly what was done to fix it or why. .I did get calls by Bob at the end of the day but that was to late to make accommodations with my employer to be able to come get the car. It's not good to not call customers back More
Tire pressure This is the dealership I bought my suburu legacy 2.5 and I thoroughly trust to bring my suburu although warranty has just about expired This is the dealership I bought my suburu legacy 2.5 and I thoroughly trust to bring my suburu although warranty has just about expired More



