Clear Lake INFINITI
Houston, TX
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439 Reviews of Clear Lake INFINITI
Amazing Their service department treats their customers as if they are the only one there and given the royal treatment. I have always been thrilled with thei Their service department treats their customers as if they are the only one there and given the royal treatment. I have always been thrilled with their service and and been going there for 6 years. More
Fast and Efficient Easy to make appointment and service was fast and efficient. waiting room is set up to allow me to work while the car was being serviced. The video Easy to make appointment and service was fast and efficient. waiting room is set up to allow me to work while the car was being serviced. The video of the car is a nice touch, first I have seen for this. More
Just want u guys to know Came in for Oil Change u guys produce a video which showed everything wrong with car was cool, however when service advisor showed me what needed to e Came in for Oil Change u guys produce a video which showed everything wrong with car was cool, however when service advisor showed me what needed to e done he add other stuff that was not on viedo which felt a little like bait and switch. I am hopfull that was not the case but wanted U guys to know. More
Always too notch service It's always a great experience at clear lake Infiniti. Steve was very informative about my vehicle during my express service. The waiting area is very It's always a great experience at clear lake Infiniti. Steve was very informative about my vehicle during my express service. The waiting area is very comfortable and accommodating More
Good service Great customer service experience and quick replies. Carlos returned calls immediately and was very helpful and informative. I would recommend Clear Great customer service experience and quick replies. Carlos returned calls immediately and was very helpful and informative. I would recommend Clear Lake Infiniti to others. More
Horrible experience Went to get a vehicle, was there satutday afternoon and found out i needed a cosigner at the end of the day. Resent the application with a cosigner on Went to get a vehicle, was there satutday afternoon and found out i needed a cosigner at the end of the day. Resent the application with a cosigner on sunday and followed up with them on monday. Finally found out around 4 pm i was approved with the cosigner and ready to make the deal. Told them id take off work and be there first thing tuesday morning with money in hand and to have the vehicle ready. Come tuesday morning got a text at 9 am the vehicle was sold. I did everything they asked and was told at 5 30 pm on monday that theyll have the documents ready to sign. Was told that the vehicle SOME HOW sold before they closed (7pm). Zaman was a great salesman, but this company at the end of the day does not care about there customers. Would recommened to take your business somewhere else! Was also told that a manager would contact me to explain things, didnt get one phone call from them! More
Used car purchase Staff was very friendly and efficient on getting me in and out. I would highly recommend Clear Lake Infinity to my friends and family. Thanks. Staff was very friendly and efficient on getting me in and out. I would highly recommend Clear Lake Infinity to my friends and family. Thanks. More
very nice We love not having to wait a long time, the friendliness of the saleman and the finance manager was very nice. They were very helpful and friendly. We love not having to wait a long time, the friendliness of the saleman and the finance manager was very nice. They were very helpful and friendly. More
Great Service I was very appreciative of the salesman Nathan being very patience with us and not too pushy. He was also very knowledgeable about the product he was I was very appreciative of the salesman Nathan being very patience with us and not too pushy. He was also very knowledgeable about the product he was selling. This is my first Infiniti and I am a very happy with it. More
Great service I had great service! Everyone was very helpful and kept me informed with my car. I appreciate all the work Infiniti has done and I will continue to co I had great service! Everyone was very helpful and kept me informed with my car. I appreciate all the work Infiniti has done and I will continue to come to get my car serviced! More