Clear Lake Nissan

Professional service, great prices, the get it done right the first time, I will only take my vehicle to the dealership. the first time, I will only take my vehicle to the dealership. More

Service was great. Kept me informed and up to date on progress of the repair. A+ IN MY OPINION. Kept me informed and up to date on progress of the repair. A+ IN MY OPINION. More

Mr. Derrick in the service department help us with our maintenance problems for our Nissan Altima 2018. He was very knowledgeable and professional 😁. Thank Mr. Derrick we will be coming back Again.Becaus maintenance problems for our Nissan Altima 2018. He was very knowledgeable and professional 😁. Thank Mr. Derrick we will be coming back Again.Because of YOU...We have home for our repairs Now..Nissan Dealership just ask for Mr. Derrick. More

Very personable and caring are the employees of this dealership. They kept me abreast of everything going on with my vehicle. They are very professional in all they do. dealership. They kept me abreast of everything going on with my vehicle. They are very professional in all they do. More

Best car service I have ever received! Outstanding process overall. Their customer care system takes the struggle out of the car care experience. They make it painless. Outstanding process overall. Their customer care system takes the struggle out of the car care experience. They make it painless. More

Very professional and the team was courteous and polite. Jen and Ernest were very knowledgeable. Jen and Ernest were very knowledgeable. More

Ernesto, my service advisor and Julian from the rental department were the ABSOLUTE BEST to work with! I always had the best regards for Clearlake Nissan but this recent visit was so phenomenal due to the department were the ABSOLUTE BEST to work with! I always had the best regards for Clearlake Nissan but this recent visit was so phenomenal due to the unwavering commitment to give me the best customer service. They both exceeded my needs and expectations. Ernesto and Julian's customer service and communication skills were top notch and professional. I will NEVER go to another Nissan dealership. I live 10 miles away from another one but I will always go 45 miles to Clearlake Nissan. Thank you again Ernesto and Julian, and the Nissan Service department! More

Salesman and Finance Mgr were great. I only wish the sales person would have spent time with us going over features and technical features on our new Murano. I only wish the sales person would have spent time with us going over features and technical features on our new Murano. More

My experience here has always been good. They are friendly and take care of what needs to be done on my car. They are friendly and take care of what needs to be done on my car. More

If I could give 0 stars, I would. I purchased a pre-owned certified car. I had to leave car because they were going to change the tires. Car was going to be ready in one week. I purchased a pre-owned certified car. I had to leave car because they were going to change the tires. Car was going to be ready in one week. I go pick up the car after the week and immediately notice the windshield has a chip. I had just gotten back from a cruise and honestly just wanted to go home so left. I texted my salesman, took him a day or so to finally give me an answer. His answer was that the chip was there and they took that into consideration when selling the car. I would’ve noticed it immediately when I test drove it before I bought it. Hard to miss. I responded to the salesperson and told him I wanted proof that the damage was there before if not I expected them to replace. He never responded. I finally went to pick up my license plates and spoke to Sales Manager and Director. Director showed me a form that I signed saying they owed me nothing more, but as far as I understood when I signed that, it referenced the car as the day I purchased it (which didn’t have the chip). He then proceeded to tell me that when a car is left with them or anyone else for that matter, they are not responsible for damages. Well I may have signed the contract and the car was never in my possession because they were changing tires. I will never return there and I have 3 Nissan cars and have purchased more over the years. More