
Clement Ford
O'Fallon, MO
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Another Pleasant Purchase This is the third vehicle I have purchased through Marshall Ford. They always provide excellent service. Very friendly! This was the first used car This is the third vehicle I have purchased through Marshall Ford. They always provide excellent service. Very friendly! This was the first used car I purchased from them and the experience was perfect. More
Fast repair Even though I don't like to come to a dealer as often, Marshall Ford did a nice job with my repair for a car door latch that would no longer latch. It Even though I don't like to come to a dealer as often, Marshall Ford did a nice job with my repair for a car door latch that would no longer latch. It was unfortunately not a recall issue as it was for other models but they repaired it quickly and the cost wasn't higher than I expected. More
Marshall is Great Dealership ! I have had 👍 great service every time ,and have bought 2012 fusion and 2017 explorer for 4x4.And if I need another car or truck I will buy a Ford! I have had 👍 great service every time ,and have bought 2012 fusion and 2017 explorer for 4x4.And if I need another car or truck I will buy a Ford! More
Again, Im so happy i went to Marshall Ford. Kindness abounds! I was so happy with Joe, who walked me to my car and demonstrated how to use the back up camera i had only come in for an oil change.but h abounds! I was so happy with Joe, who walked me to my car and demonstrated how to use the back up camera i had only come in for an oil change.but he took the time to answer my questions. Everyone there is respectful,prompt and polite. Thats why I will keep coming back. More
They are so organized and fast. This was my 2nd great experience with Marshall Ford. Went in for Oil Change and Emissions. Customer service is great. experience with Marshall Ford. Went in for Oil Change and Emissions. Customer service is great. More
Beyond Perfect I went in to get my car inspected, but the battery on the emissions tester (or whatever) was low, or something. Anyway, they apologized -- profusely - I went in to get my car inspected, but the battery on the emissions tester (or whatever) was low, or something. Anyway, they apologized -- profusely -- because they said it would take a little longer than I had originally been told. If it did, it was maybe 10 minutes top. I was still in and out in less time than I had expected. And, as always, everyone was kind and friendly and, well, I simply love the people at Marshall's. More
Always get great service from the service writers to the cashier. I use Marshall Ford exclusively for my automotive needs both sales and service. Always friendly cashier. I use Marshall Ford exclusively for my automotive needs both sales and service. Always friendly More
Great customer service. As always with my experience, Megan and Jim did a great job with my scheduling (easy) and quick and efficient completion of the “works” package on my As always with my experience, Megan and Jim did a great job with my scheduling (easy) and quick and efficient completion of the “works” package on my Expedition. Thanks Megan and Jim. More
Paint Hood Greg and his team were very good to work with and did a very good job. I would recommend them to anyone for body work. Greg and his team were very good to work with and did a very good job. I would recommend them to anyone for body work. More