Clement Ford

You can always depend on Marshall Ford to service your vehicle properly and promptly. Their factory trained staff have been doing so for me for years, and will continue to do so for as long as I drive a vehicle properly and promptly. Their factory trained staff have been doing so for me for years, and will continue to do so for as long as I drive a Ford, which I expect to be a long time. More

100,000 mile service This dealership has always done a great job. Tom at the service desk is amazing, polite, professional, and friendly. The new waiting area is a 1000% i This dealership has always done a great job. Tom at the service desk is amazing, polite, professional, and friendly. The new waiting area is a 1000% improvement over what was there before. My work was completed 1.25 hours earlier than originally quoted. More

Quick and immediate battery replacement I needed my battery replaced right away in my 2012 Ford Flex. It was totally dead, AAA jumped it and got it started but I needed to immediately take I needed my battery replaced right away in my 2012 Ford Flex. It was totally dead, AAA jumped it and got it started but I needed to immediately take it to an Auto Zone or some other repair replace to get it checked out. MARSHALL FORD was the dealer from which we purchased the Flex, and we had always brought it their for servicing. Amazingly, it was the original battery...it actually lasted 8 years!!! Marshal took the car in as soon as I could drive it over and replaced the bad battery in 20 minutes. I was amazed! It runs wonderfully now. Thanks for the great service. More

Great Service This is the 3rd time Marshall has had to fix something that another Ford Dealer supposedly fixed in the past. Our new dealer is Marshall. This is the 3rd time Marshall has had to fix something that another Ford Dealer supposedly fixed in the past. Our new dealer is Marshall. More

Great service and reasonable price My service coordinator (Jim Hollenbeck) got me in for an oil change and tire rotation which fit my schedule right away. I requested to wait for my veh My service coordinator (Jim Hollenbeck) got me in for an oil change and tire rotation which fit my schedule right away. I requested to wait for my vehicle. I was in and out within 40 minutes. Great job Marshall!! I bought two vehicles here and regularly service them there. First rate operation. Tom Lentz or Jim Hollenbeck take care of their people. I am sure the service people do also but Tom and Jim are my go to guys. Great job again. More

F-150 platinum The no pressure services that I receive in the past and present is the reason I keep returning to Marshall Ford. I totally enjoy dealing with Lynn Do The no pressure services that I receive in the past and present is the reason I keep returning to Marshall Ford. I totally enjoy dealing with Lynn Downey. This is the 4th vehicle that I have purchased from this dealership. More

Fixed while I waited, very good experience as always.No other place I’d take my Ford F-150 to. I’m always satisfied with Marshal Ford. other place I’d take my Ford F-150 to. I’m always satisfied with Marshal Ford. More

Communication Terrible communication. My wife and i believed we had a deal set up Wednesday. the sales said he would go get the trade secured from the other dealer. Terrible communication. My wife and i believed we had a deal set up Wednesday. the sales said he would go get the trade secured from the other dealer. When preparing to go in to finalize everything on Friday, I texted the salesman since he had bet gotten back to me to see if he knew when the vehicle would arrive. The guy says ”Let me check” then admitted he never actually secured the vehicle from the other dealer. Total let down. There are plenty of other ford dealers that are dying to take your money. Go elsewhere where they wil at least tell you what’s going on. Edit: later they tell me they sold it on Thursday. Lol... so... tell me on Thursday, yeah? More

Great service The service manager saved me some money on the tire rotation. I asked for balancing too and he said I didn't;t need it. The service manager saved me some money on the tire rotation. I asked for balancing too and he said I didn't;t need it. More

OUTSTANDING SERVICE DEPARTMENT. THEY LISTE3N TO YOUR NEEDS AND GO OUT OF THE WAY TO MAKE SURE THAT YOUR VEHICLE IS RIGHT, THE 1ST TIME. GREAT FOLKS! DEPARTMENT. THEY LISTE3N TO YOUR NEEDS AND GO OUT OF THE WAY TO MAKE SURE THAT YOUR VEHICLE IS RIGHT, THE 1ST TIME. GREAT FOLKS! More