Clement Ford

Great Service This is the 3rd time Marshall has had to fix something that another Ford Dealer supposedly fixed in the past. Our new dealer is Marshall. This is the 3rd time Marshall has had to fix something that another Ford Dealer supposedly fixed in the past. Our new dealer is Marshall. More

Great service and reasonable price My service coordinator (Jim Hollenbeck) got me in for an oil change and tire rotation which fit my schedule right away. I requested to wait for my veh My service coordinator (Jim Hollenbeck) got me in for an oil change and tire rotation which fit my schedule right away. I requested to wait for my vehicle. I was in and out within 40 minutes. Great job Marshall!! I bought two vehicles here and regularly service them there. First rate operation. Tom Lentz or Jim Hollenbeck take care of their people. I am sure the service people do also but Tom and Jim are my go to guys. Great job again. More

F-150 platinum The no pressure services that I receive in the past and present is the reason I keep returning to Marshall Ford. I totally enjoy dealing with Lynn Do The no pressure services that I receive in the past and present is the reason I keep returning to Marshall Ford. I totally enjoy dealing with Lynn Downey. This is the 4th vehicle that I have purchased from this dealership. More

Fixed while I waited, very good experience as always.No other place I’d take my Ford F-150 to. I’m always satisfied with Marshal Ford. other place I’d take my Ford F-150 to. I’m always satisfied with Marshal Ford. More

Communication Terrible communication. My wife and i believed we had a deal set up Wednesday. the sales said he would go get the trade secured from the other dealer. Terrible communication. My wife and i believed we had a deal set up Wednesday. the sales said he would go get the trade secured from the other dealer. When preparing to go in to finalize everything on Friday, I texted the salesman since he had bet gotten back to me to see if he knew when the vehicle would arrive. The guy says ”Let me check” then admitted he never actually secured the vehicle from the other dealer. Total let down. There are plenty of other ford dealers that are dying to take your money. Go elsewhere where they wil at least tell you what’s going on. Edit: later they tell me they sold it on Thursday. Lol... so... tell me on Thursday, yeah? More

Great service The service manager saved me some money on the tire rotation. I asked for balancing too and he said I didn't;t need it. The service manager saved me some money on the tire rotation. I asked for balancing too and he said I didn't;t need it. More

OUTSTANDING SERVICE DEPARTMENT. THEY LISTE3N TO YOUR NEEDS AND GO OUT OF THE WAY TO MAKE SURE THAT YOUR VEHICLE IS RIGHT, THE 1ST TIME. GREAT FOLKS! DEPARTMENT. THEY LISTE3N TO YOUR NEEDS AND GO OUT OF THE WAY TO MAKE SURE THAT YOUR VEHICLE IS RIGHT, THE 1ST TIME. GREAT FOLKS! More

Marshall Ford service department is customer friendly, priority focused and committed to customer service. My service work was planned, scheduled and followed up by a courteous, knowledgeable team to my s priority focused and committed to customer service. My service work was planned, scheduled and followed up by a courteous, knowledgeable team to my satisfaction. More

The service department is very professional and friendly. They made sure I understood what they were going to do to diagnose the issues with my van and explained what they were going to do to resolve the is They made sure I understood what they were going to do to diagnose the issues with my van and explained what they were going to do to resolve the issues. All done in a very timely manner. Thanks Zak Ketts for you excellent knowledge and workman ship. More

Fast with no back and forth 2020 FORD F 150 Raptor. Made one offer no back and forth...great price! Darnell was a great salesman. Marshall Ford is the place to buy from. 2020 FORD F 150 Raptor. Made one offer no back and forth...great price! Darnell was a great salesman. Marshall Ford is the place to buy from. More