
Clement Ford
O'Fallon, MO
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WOW !! This is my 4th vehicle I've purchased from Marshall Ford. Lynn and her staff, Chris, are as good as gold ! I'll be back again ! Thanks for the perf This is my 4th vehicle I've purchased from Marshall Ford. Lynn and her staff, Chris, are as good as gold ! I'll be back again ! Thanks for the perfect buying experience ! Regards, Brian Waller More
Ford F350 2015 Tom in Service is awesome, always helps me every time I haven taken a truck there for service. Would recommend Marshall Ford for service of your vehic Tom in Service is awesome, always helps me every time I haven taken a truck there for service. Would recommend Marshall Ford for service of your vehicles. More
Great purchasing experience. I found the purchasing experience really easy with zero pressure. Salesman was very knowledgeable and even picked me up at my home to take me to the I found the purchasing experience really easy with zero pressure. Salesman was very knowledgeable and even picked me up at my home to take me to the Dealership so I would not have to have some one drop me off. More
"AWESOME" As always, the service was "AWESOME" I needed a battery and Tom took care of it. I was in an out without an appointment. Thanks again for "WORKING" m As always, the service was "AWESOME" I needed a battery and Tom took care of it. I was in an out without an appointment. Thanks again for "WORKING" me in...… More
Oil Change As with all my past contacts with Marshall Ford the service department is out standing with their friendliness and professionalism. I just wish Jimmy As with all my past contacts with Marshall Ford the service department is out standing with their friendliness and professionalism. I just wish Jimmy Marshall would answer my last review where I asked him why Marshall Ford would charge me a $29.95 fee for balancing my rear tires when I bought the tires from Marshall Ford and they were never balanced properly. Still waiting on a response. But all else is good. More
Friendly and Helpful Service Staff I arrived for my first appointment ever with the service department and was greeted in a professional and friendly manner from the moment I arrived. I arrived for my first appointment ever with the service department and was greeted in a professional and friendly manner from the moment I arrived. They have a comfortable waiting area and made the use of my points from Ford Pass so easy. They made it simple, efficient, fast and friendly all the way around. I also inquired about an after market part with the parts dept. while I was there, and although I stumped them ...they were awesome and truly tried to get me the correct information and didn't ever once act like it was a hassle or problem. Great first experience! More
I've purchased several vehicles at this facility. IF you want a good deal ask for Mike Cane ...also Lynn the Sale manager are a great team.... I'm completely satisfied! Thanks for the Great Car... IF you want a good deal ask for Mike Cane ...also Lynn the Sale manager are a great team.... I'm completely satisfied! Thanks for the Great Car... More
Great service Had 4 tires put on and it was very fast service..This the service that I've come to expect. Will always use this dealer. Had 4 tires put on and it was very fast service..This the service that I've come to expect. Will always use this dealer. More
Superior service; comfortable waiting area What I like best about Marshall Ford is the fact that I know what to expect when I arrive--a friendly hello; a comfortable waiting area; knowledgeable What I like best about Marshall Ford is the fact that I know what to expect when I arrive--a friendly hello; a comfortable waiting area; knowledgeable technicians who educate me; and a fair bill. More
Service I have consistently received quality service from Marshall Ford, O'Fallon, MO and plan to continue using this dealership for service to my automobile I have consistently received quality service from Marshall Ford, O'Fallon, MO and plan to continue using this dealership for service to my automobile in the future. More