Clement Ford

Friendly and Helpful Service Staff I arrived for my first appointment ever with the service department and was greeted in a professional and friendly manner from the moment I arrived. I arrived for my first appointment ever with the service department and was greeted in a professional and friendly manner from the moment I arrived. They have a comfortable waiting area and made the use of my points from Ford Pass so easy. They made it simple, efficient, fast and friendly all the way around. I also inquired about an after market part with the parts dept. while I was there, and although I stumped them ...they were awesome and truly tried to get me the correct information and didn't ever once act like it was a hassle or problem. Great first experience! More

I've purchased several vehicles at this facility. IF you want a good deal ask for Mike Cane ...also Lynn the Sale manager are a great team.... I'm completely satisfied! Thanks for the Great Car... IF you want a good deal ask for Mike Cane ...also Lynn the Sale manager are a great team.... I'm completely satisfied! Thanks for the Great Car... More

Great service Had 4 tires put on and it was very fast service..This the service that I've come to expect. Will always use this dealer. Had 4 tires put on and it was very fast service..This the service that I've come to expect. Will always use this dealer. More

Superior service; comfortable waiting area What I like best about Marshall Ford is the fact that I know what to expect when I arrive--a friendly hello; a comfortable waiting area; knowledgeable What I like best about Marshall Ford is the fact that I know what to expect when I arrive--a friendly hello; a comfortable waiting area; knowledgeable technicians who educate me; and a fair bill. More

Service I have consistently received quality service from Marshall Ford, O'Fallon, MO and plan to continue using this dealership for service to my automobile I have consistently received quality service from Marshall Ford, O'Fallon, MO and plan to continue using this dealership for service to my automobile in the future. More

Took me less than 45 minutes for new vehicle Carl is a great salesman and upfront with you on every detail. I was literally done with everything in 45 minutes and driving home with my new 19 Ford Carl is a great salesman and upfront with you on every detail. I was literally done with everything in 45 minutes and driving home with my new 19 Ford Edge. They have a new dedicated customer and will recommend family and friends to the dealership. More

The Works I scheduled my service when I wanted it and my service was started at my scheduled time. It was completed promptly. I drank a cup of coffee and my s I scheduled my service when I wanted it and my service was started at my scheduled time. It was completed promptly. I drank a cup of coffee and my service manager came in to tell me my car was ready. More

great service I believe they were honest,sold me only what I needed, and did a great job! Very rare these days! explained all my questions.Thanks! I believe they were honest,sold me only what I needed, and did a great job! Very rare these days! explained all my questions.Thanks! More

Best Dealership! Marshall Ford is number one in my book. Everyone I’ve come in contact with are so very pleasant and helpful, I would recommend them from sales to Marshall Ford is number one in my book. Everyone I’ve come in contact with are so very pleasant and helpful, I would recommend them from sales to service. Great place. More

Great Dealership to buy from Great dealership to buy from, Lynn is great to work with and made sure we got everything we wanted, she spent several days tracking down the vehicle w Great dealership to buy from, Lynn is great to work with and made sure we got everything we wanted, she spent several days tracking down the vehicle we wanted More