
Clement Ford
O'Fallon, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday Closed
Wednesday 9:00 AM - 8:00 PM
Thursday 9:30 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Another Great Experience We used to go to another Ford dealership in the area; however, our last 3 experiences with them were not good ones. They had our car for almost a tota We used to go to another Ford dealership in the area; however, our last 3 experiences with them were not good ones. They had our car for almost a total of 2 months fixing 2 different simple repairs. After we picked up the car from them, by the time we got it home it was exhibiting the same problems. We called Marshall and they immediately worked us in and in about 5 min told us what was wrong and got right on getting them fixed. Now the car is running awesome again. And Marshall gave me a nice write up on the fixes so that I can go talk to the other dealer to see if I can get some kind of refund for them not fixing it in the first place. I highly recommend Marshall. They care about their customers and they really DO want to do the job right the first time. More
Good Experience Your sales personnel well informed about the car and showed us the differences between our old EDGE and the new one. This probably save me hours of Your sales personnel well informed about the car and showed us the differences between our old EDGE and the new one. This probably save me hours of reading and then the trial and error time. More
Great Service Our experience at Marshall Ford was excellent. Lynn Downey was outstanding sales person. Her knowledge of the Ford trucks and fleet programs. We wi Our experience at Marshall Ford was excellent. Lynn Downey was outstanding sales person. Her knowledge of the Ford trucks and fleet programs. We will continue to do business with Marshall for a long time. More
Worked for the customer Kevin worked hard for us to find an F-250 that could meet our needs. I appreciate his efforts. His insight and knowledge was superb. Kevin worked hard for us to find an F-250 that could meet our needs. I appreciate his efforts. His insight and knowledge was superb. More
Great job Jim is a great salesman and my finance guy was great too made sure I got the best deal I could get. I have bought 4 or 5 cars thru Marshall Ford. Jim is a great salesman and my finance guy was great too made sure I got the best deal I could get. I have bought 4 or 5 cars thru Marshall Ford. More
Stress Free Buying Kevin D knew every detail of every SUV I was interested in buying. He explainsd everything in a way that was easy to understand. He compared models an Kevin D knew every detail of every SUV I was interested in buying. He explainsd everything in a way that was easy to understand. He compared models and pricing with great efficiency. I purchased a great SUV for a very fair price. Also, everything was completed in a timely manner. More
No hassle sales and service Kevin Dunnermann is genuinely friendly and knowledgeable. Absolutely zero sales pressure. I will be requesting him for sure in the future when I buy a Kevin Dunnermann is genuinely friendly and knowledgeable. Absolutely zero sales pressure. I will be requesting him for sure in the future when I buy another vehicle. More
Great Experience Marshall Ford is a refreshing change compared to other Ford dealerships. The staff was very helpful and truly concerned with meeting your needs. Based Marshall Ford is a refreshing change compared to other Ford dealerships. The staff was very helpful and truly concerned with meeting your needs. Based on this and 2 previous service experiences, we've decided to make Marshall our new trusted Ford service go to. More
Marshall Ford is the only place to buy a Ford no hassles Jimmy at Marshall Ford has sold me my last 3 Fords and he is so easy to work with. Honest and friendly, can’t recommend him highly enough. Jimmy at Marshall Ford has sold me my last 3 Fords and he is so easy to work with. Honest and friendly, can’t recommend him highly enough. More
Oil Change Didn't like the fact that I had to get "the works" and not just an oil change. But now I am grateful as the air filter was filthy! They checked brak Didn't like the fact that I had to get "the works" and not just an oil change. But now I am grateful as the air filter was filthy! They checked brakes but listened when I asked for no rotation or air fill since I have tires taken care of at Costco. Thank you! Fast, efficient, service! More