Clement Ford

Pleasant, professional everyone I came in contact with during my oil change was very pleasant, professional, and answered my questions related to the new fords. My car was everyone I came in contact with during my oil change was very pleasant, professional, and answered my questions related to the new fords. My car was taken care of immediately in a professional timely manner. I appreciate the free bottled water and coffee. Thank you, Joyce Sullens. More

fast and efficient truck was taken in at the appointment time, and finished quickly . everybody was friendly and techs kept the truck clean. will be back for future serv truck was taken in at the appointment time, and finished quickly . everybody was friendly and techs kept the truck clean. will be back for future service . More

Fast & Efficient & Friendly Doors opened at 7:00 AM. They were prepared for me prior to pulling in to the shop bay. Only an oil change, but in and out in 30 minutes. Pretty i Doors opened at 7:00 AM. They were prepared for me prior to pulling in to the shop bay. Only an oil change, but in and out in 30 minutes. Pretty impressive. Gave me recommendations for next trip in and no pressure... Great group of folks. More

the best ever. we have bought our last 3 cars here. the best and fairest treatment all the way through. also the fairest trade in possible. everyone was so friendly. we have bought our last 3 cars here. the best and fairest treatment all the way through. also the fairest trade in possible. everyone was so friendly. we also had a visit from mr. marshall while we were there More

Service visit I contacted my service coordinator, Tom Lentz, to schedule an oil change. I was late in making this appointment and Tom got me in to a tight schedule I contacted my service coordinator, Tom Lentz, to schedule an oil change. I was late in making this appointment and Tom got me in to a tight schedule with no problems. I must say that I use Tom Lentz exclusively for my service needs or just to get an answer to a question on my Ford F150. I have been a happy Marshall customer for the past 18 years and two Ford trucks. He not only is super knowledgeable about the product but has the highest level of customer service. He is a ten out of ten. More

Headlite fix Fit me in due to headlite failure even though they were booked with appointments. Really appreciated their customer service. Have done business with M Fit me in due to headlite failure even though they were booked with appointments. Really appreciated their customer service. Have done business with Marshall ford for over 25 yrs. always great More

Tom Lentz is an asset to your dealership. Tom provided the most excellent customer service that anyone could ask for, his knowledge and friendliness is beyond compare. Everything I needed done Tom provided the most excellent customer service that anyone could ask for, his knowledge and friendliness is beyond compare. Everything I needed done was completed even sooner than I expected. More

Good experience I stopped back in the dealership for another question, how does one lock the back seat in place,they completed stepped up with a smile. I stopped back in the dealership for another question, how does one lock the back seat in place,they completed stepped up with a smile. More

very good Get a report card on my cars status as far as tires , brakes and other maintenance needs . These are helpful in planning for those expenses . It is Get a report card on my cars status as far as tires , brakes and other maintenance needs . These are helpful in planning for those expenses . It is easy to get an appointment that is convenient and for small things I have even been able to " Just stop by " snd get it resolved the same day . More

Other Ford Dealers in STL I have been a lifelong Ford owner and purchased 2 of my vehicles at Marshall Ford. Highly recommend driving an extra 10-15 minutes to another dealers I have been a lifelong Ford owner and purchased 2 of my vehicles at Marshall Ford. Highly recommend driving an extra 10-15 minutes to another dealership. Terrible management and ownership that if a problem arises, will not take care of the situation or get back to you on a resolution. They were no where close to Blue Book for my trade in; which 2 other local dealerships were above the Blue Book trade in. More