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Clement Ford

O'Fallon, MO

2.9
716 Reviews

1075 W Terra Ln

O'Fallon, MO

63366

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Showing 716 reviews

March 05, 2019

Pleasant, professional everyone I came in contact with during my oil change was very pleasant, professional, and answered my questions related to the new fords. My car was More

by JOYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service people for oil change, a male salesman and female saleslady, and the lady in billing departmant.
March 04, 2019

fast and efficient truck was taken in at the appointment time, and finished quickly . everybody was friendly and techs kept the truck clean. will be back for future serv More

by tomf150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harlen
February 26, 2019

the best ever. we have bought our last 3 cars here. the best and fairest treatment all the way through. also the fairest trade in possible. everyone was so friendly. More

by little man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
f-150 truck our salesman was brad
February 26, 2019

Fast & Efficient & Friendly Doors opened at 7:00 AM. They were prepared for me prior to pulling in to the shop bay. Only an oil change, but in and out in 30 minutes. Pretty i More

by NICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck...and Megan (on top of things)
February 24, 2019

Service visit I contacted my service coordinator, Tom Lentz, to schedule an oil change. I was late in making this appointment and Tom got me in to a tight schedule More

by TH28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lentz - service coordinator.
February 23, 2019

Headlite fix Fit me in due to headlite failure even though they were booked with appointments. Really appreciated their customer service. Have done business with M More

by Hawklady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim & justin
February 21, 2019

Tom Lentz is an asset to your dealership. Tom provided the most excellent customer service that anyone could ask for, his knowledge and friendliness is beyond compare. Everything I needed done More

by Tim A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lentz
February 19, 2019

Good experience I stopped back in the dealership for another question, how does one lock the back seat in place,they completed stepped up with a smile. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy and friend
February 18, 2019

very good Get a report card on my cars status as far as tires , brakes and other maintenance needs . These are helpful in planning for those expenses . It is More

by Td123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
February 13, 2019

Other Ford Dealers in STL I have been a lifelong Ford owner and purchased 2 of my vehicles at Marshall Ford. Highly recommend driving an extra 10-15 minutes to another dealers More

by twear24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Marshall
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