Clement Ford

service I use Marshal ford for my regular oil changes, tires, tune-ups' and very seldom go anywhere else.. service guys are very knowledgeable and can answer I use Marshal ford for my regular oil changes, tires, tune-ups' and very seldom go anywhere else.. service guys are very knowledgeable and can answer just about any question I have..great service!! Only had to wait a couple of times over the time they said it would be.. its done right so I don`t mind! The guys in the back that we don`t see do a great job! More

Met all of our expectations We have done business with Marshall Ford for many years and purchased more than a dozen vehicles there. I recommend them highly for Sales and Service We have done business with Marshall Ford for many years and purchased more than a dozen vehicles there. I recommend them highly for Sales and Service. More

New car purchase. Best new car purchase ever. Price was good and our sales person explained the numerous functions on the vehicle. Would highly recommend Marshall Ford Best new car purchase ever. Price was good and our sales person explained the numerous functions on the vehicle. Would highly recommend Marshall Ford when buying a new car. More

Service Jim the service advisor got me in told me about an hour and it was done within the hour. Jim was very pleasant to work with. I’ll go back because of p Jim the service advisor got me in told me about an hour and it was done within the hour. Jim was very pleasant to work with. I’ll go back because of people like Jim. More

oil change and personal were very good no long wait work done as scheduled. i was able to get scheduled as i needed. waiting room improved coffee good , seating good, also able to no long wait work done as scheduled. i was able to get scheduled as i needed. waiting room improved coffee good , seating good, also able to walk and look at new trucks for future More

Poor service experience Tried to drop my vehicle off twice now to get serviced and both times the experience was terrible. Poor customer service! Both times I was not greet Tried to drop my vehicle off twice now to get serviced and both times the experience was terrible. Poor customer service! Both times I was not greeted and only pointed to the service counter where I stood there while 3 customer service people were sitting behind the counter and only one had a customer but they continued to ignor me until one of them finally walked up and asked what I needed. I told him I was there to drop a vehicle off for an appointment tomorrow. He stated that I had to go back out and drive the vehicle into the bay, so I did. Then when I get in there I end up waiting again for someone to help or even acknowledge me. I ended up taking the vehicle to a different dealership for service and the experience was a lot different, they made me feel welcomed and were to help as soon as I walked in. More

Top quality as usual The service center is always great to work with! I was in a for an oil change, car was taken back right away, and short time later I was on my way! The service center is always great to work with! I was in a for an oil change, car was taken back right away, and short time later I was on my way! More

Great to work with I just picked up my new F-350 from Marshall Ford and couldn't be happier with the truck. Jimmy and the whole dealership make purchasing a vehicle an e I just picked up my new F-350 from Marshall Ford and couldn't be happier with the truck. Jimmy and the whole dealership make purchasing a vehicle an easy experience. I am also really impressed with all the new updates they did around the dealership. The newly remodeled waiting room is great! More

Emissions inspection Quick service as always. Other places wanted me to make an appointment for this service but marshall said to just drop by. Love this place. Quick service as always. Other places wanted me to make an appointment for this service but marshall said to just drop by. Love this place. More

Just needed an inspection It was quick. Under 30 minutes while I waited and only 24$! Fast and affordable and convenient I am very very Happy with Marshall ford in OFallon It was quick. Under 30 minutes while I waited and only 24$! Fast and affordable and convenient I am very very Happy with Marshall ford in OFallon More