Clement Ford

Lynn Downey Not only did Lynn come in on her day off but also had what paperwork she could have done before I ever got there. Lynn has always worked with me and I Not only did Lynn come in on her day off but also had what paperwork she could have done before I ever got there. Lynn has always worked with me and I hope if ever need another car or truck from Marshall Ford that Lynn would the person I ask to help me. More

Service call The check engine light came on my sons 2013 Taurus. I did not have an appointment but when I called Tom in service he said to bring the car in and he The check engine light came on my sons 2013 Taurus. I did not have an appointment but when I called Tom in service he said to bring the car in and he would work it in the schedule for that day. I dropped the car off approximately at 9:00 am and received a call before 1:00 pm that they found and fixed the problem and the car was ready for pickup. More

Squeezed Me In I was in a bad spot with running around town on a cracked rim and tire that I had to add air to every 4-5 hours... Tom in service said they were booke I was in a bad spot with running around town on a cracked rim and tire that I had to add air to every 4-5 hours... Tom in service said they were booked out almost a week, but when I told him that this was the only vehicle I had and my adding air every couple of hours, he told me to drop it off. They replaced the rim, squeezed me in and I was back on the road in just a few hours... More

Excellent and Fast Service I always take my car in for an oil change to my dealer as I feel the mechanics at Marshall Ford better understand my car and look out for me compared I always take my car in for an oil change to my dealer as I feel the mechanics at Marshall Ford better understand my car and look out for me compared to those fast lube places. Also the price is equal or less. The staff and new waiting area are great as well. More

Great experience buying a new car! I came into Marshall Ford looking for a new car. I knew what I wanted when I went in but needed a little advice since I had not bought a new car in so I came into Marshall Ford looking for a new car. I knew what I wanted when I went in but needed a little advice since I had not bought a new car in some time. My salesman, Kevin Dunnerman, was very helpful. He gave me a lot of information but did not pressure me. More

Extremely pleased We brought our 2012 Explorer in for service. It wasn’t starting and we had it at a smaller shop that a friend owns. The smaller shop couldn’t locate t We brought our 2012 Explorer in for service. It wasn’t starting and we had it at a smaller shop that a friend owns. The smaller shop couldn’t locate the issue and advised us to bring it to the dealer. I was apprehensive at first for fear that costs could be much higher than expected but that couldn’t be further from the truth. The costs were fair. The professionalism, service and fast turnaround time are well worth the extra costs in my opinion. There was a small issue after we picked up our Explorer but it was resolved quickly. More

License renewal inspection. Had our 2012 Ford Mustang in for routine Missouri license renewal inspection. Tom Lentz and his crew got us in and out promptly. Good job by Tom Had our 2012 Ford Mustang in for routine Missouri license renewal inspection. Tom Lentz and his crew got us in and out promptly. Good job by Tom and the service crew. Your efforts are appreciated. More

36 month checkup Everyone is very professional and courteous. The waiting area is clean and fairly comfortable. I was in and out quickly. Enjoyed the free bottled wate Everyone is very professional and courteous. The waiting area is clean and fairly comfortable. I was in and out quickly. Enjoyed the free bottled water. More

Best in/out service I have had. Everyone in my contact with was super, especially w/ owner Leo Marshall. Will continue w/service there in future and highly recommends purchasing aga Everyone in my contact with was super, especially w/ owner Leo Marshall. Will continue w/service there in future and highly recommends purchasing again new/used when desired as I have done for as long as Leo has owned the dealership. Tom More

Very professional staff Good communications,etc. Would recommend staff, and organization to others. Sales rep very informed, follow up personnel helpful with warranty also Good communications,etc. Would recommend staff, and organization to others. Sales rep very informed, follow up personnel helpful with warranty also explained any accessories available if interested. More