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Clement Ford - Service Center

O'Fallon, MO

2.8
352 Reviews
Call Service Center (636) 275-1819

352 Reviews of Clement Ford - Service Center

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April 01, 2021

Great dealership, great service, friendly staff. Waiting room is clean, comfortable, and water is available. I asked for and was provided with information about the origin of my vehicle, that is, where was More

by ssgofish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
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May 19, 2021 -

Clement Ford responded

Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

March 26, 2021

I brought my car from Marshall Ford ,its been a fantastic auto. I always had great service there ,y’all always been great and treated me good More

by donkeytails
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All y’all
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May 19, 2021 -

Clement Ford responded

Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

March 23, 2021

Easy making an appointment for service. When arrived was greeted warmly and had the LOF, tire rotation, air and cabin filters changed in approximately 30-35 minutes and was on my way. More

by Scott B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
Report | Print
May 19, 2021 -

Clement Ford responded

Hello, Scott. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

March 20, 2021

The service writer and cashier were both very nice and helpful!! I was using FordPass rewards and had no clue how to redeem them and they made the transaction seamless. More

by MbbDab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan (service writer) I don’t remember the young ladies name that was the cashier.
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May 19, 2021 -

Clement Ford responded

Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

March 19, 2021

Quick and good I bought the ford Edge in 2019 from Marshall and they do a great job and why do we need to write 25 words More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know, but they were good
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March 17, 2021

Outstanding customer service. My wife asked me why I drive this far to get service. I told her “Because I trust these guys”! I highly recommend them. More

by abcstuff99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Joe
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March 15, 2021

Good service and good people. They never try to upsell me on things I don't need Only negative is the the online appointment system. More

by p8nter61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe
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March 13, 2021

Just 1 word...........GREAT!!!! Can't say enough positive about these folks............. Outstanding sales, service, parts and don't forget that all important body shop. More

by DUKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
Report | Print
March 12, 2021

Jim is a wonderful service advisor. Thx for keeping me running. Love Fords “The Works” service pkg. Very affordable for Ford trucks, and very informative. More

by leachrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
March 11, 2021

They were courteous and able to get me in for an appointment quickly. The servicing of my vehicle took a lot less time then expected More

by gilbert2621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
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