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Clement Ford - Service Center

O'Fallon, MO

3.1
348 Reviews

348 Reviews of Clement Ford - Service Center

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May 09, 2021

Modern cars are very complex. The service department is always able to diagnose the problem. The problems always confuse me. The service is very efficient when I have made an appointment. More

by Dennis 7896
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
May 19, 2021 -

Clement Ford responded

Hello, Dennis. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

May 04, 2021

Justin knows me when I drive and greets me when I arrive. Car work is quick and a good quality. The individual for checking out is friendly and helpful. More

by Edmcclellan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
May 19, 2021 -

Clement Ford responded

Hello, Ed. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

April 27, 2021

Best service a person could ask for in a car dealership. The people are great and they do an excellent job taking care of my Fords. More

by mustanggirl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe King
May 19, 2021 -

Clement Ford responded

Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

April 18, 2021

Jim Hoolenbeck and Scott Roach in service always take good care of me and have a professional attitude. Never any worries with service at Marshall Ford. More

by 1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck, Scott Roach
May 19, 2021 -

Clement Ford responded

Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

April 08, 2021

This dealership is awesome in sales and service. We have been dealing with Marshall Ford for more than 10 years and will continue to do so in the future! More

by Susan J Schuepfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin McDermot
May 19, 2021 -

Clement Ford responded

Hello, Susan. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

April 06, 2021

Outstanding service, fast, courteous help with the issue I had with my truck. I did not purchase my truck at Marshall, but with the service I received my next purchase will be from Marshall.. More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lentz
May 19, 2021 -

Clement Ford responded

Hello, Dale. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

April 01, 2021

Great dealership, great service, friendly staff. Waiting room is clean, comfortable, and water is available. I asked for and was provided with information about the origin of my vehicle, that is, where was More

by ssgofish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
May 19, 2021 -

Clement Ford responded

Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

March 26, 2021

I brought my car from Marshall Ford ,its been a fantastic auto. I always had great service there ,y’all always been great and treated me good More

by donkeytails
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All y’all
May 19, 2021 -

Clement Ford responded

Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

March 23, 2021

Easy making an appointment for service. When arrived was greeted warmly and had the LOF, tire rotation, air and cabin filters changed in approximately 30-35 minutes and was on my way. More

by Scott B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hollenbeck
May 19, 2021 -

Clement Ford responded

Hello, Scott. Thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

March 20, 2021

The service writer and cashier were both very nice and helpful!! I was using FordPass rewards and had no clue how to redeem them and they made the transaction seamless. More

by MbbDab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan (service writer) I don’t remember the young ladies name that was the cashier.
May 19, 2021 -

Clement Ford responded

Hello and thank you for leaving your feedback for our team at Clement Ford. We sincerely appreciate the opportunity to earn your business at our dealership in O'Fallon. We look forward to serving you automotive needs for years to come! Thank you, Your Clement Ford Family

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