Clement Hyundai

Wanted me to leave my vehicle for 3 to 5 days for a simple Bluetooth issue. Did not even have a loaner vehicle. I felt that leaving the vehicle for what should have been a simple review was totally u simple Bluetooth issue. Did not even have a loaner vehicle. I felt that leaving the vehicle for what should have been a simple review was totally uncalled for . I left and would not leave my vehicle. More

It was a no hassle experience. I liked the fact that people were very friendly and honest! I liked the fact that people were very friendly and honest! More

We’ll what we thought was an amazing buy and find turned out to be a nightmare. We thought our salesman was very helpful and there to assist and once the deal was finalized turns out we were just another pa out to be a nightmare. We thought our salesman was very helpful and there to assist and once the deal was finalized turns out we were just another paycheck and nothing more. We bought a car last Saturday and drove off the lot realizing the vehicle already needed servicing and was still placed in the lot for sale defective. We fought from Wednesday to Friday trying to get it in to Hyundai Wentzville service and they refused to see us because we “just bought the car and it originally was serviced at the bridgeton service station”. After fighting and being told we’d have to still wait and no loaner car would be provided and a wait time of TBD to get out car back was determined. Our salesman after trying to get help ended our conversation with “you could ask to talk to a manager. That’s all I got.” So instead I drove 40 minutes plus to bridgeton myself, walked in and explained the situation and they contacted our salesmen all for it to be covered as a misunderstanding. Needless to say, I sat from 12:45 to 4:30 waiting for our car owned less than a week to be seen, serviced, and fixed as it should have been before it was even sold. Better yet, the whole time I’m waiting the crew was talking about not touching the vehicle because they had to wait for management to approve fixing it. Seriously? I can say 100% that we will never buy another car from Clement again and will only use their services for the sake of keeping our warranty. The only helpful servicemen were Logan, Connor, and Tiedje who worked as fast as they could once they got approval to fix the car and make sure it was actually ready to go and free of charge. I think what really ticks me off is our salesman said that the Wentzville service department thought it was just the car needing a new battery and instead I had to drive 40 minutes plus and leave work to go have it looked at all to find out…… it needed a new battery….. and yet Wentzville refused to see me. Again, love the car and thankful we found it but we will not ever buy here again and probably could of avoided all of this if Clement Hyundai in Wentzville would have been more willing to work with us and our vehicle that had been owned less than 6 days. More

Byron is always very professional, friendly and helpful. It was easy to make an appointment and the staff was friendly and helpful. It was easy to make an appointment and the staff was friendly and helpful. More

Kyle was new and didn’t know much about the car or offers. Didn’t get offered the zero% deal. Car was also listed less that I paid on their website. No help so far on a possible refund for the differe offers. Didn’t get offered the zero% deal. Car was also listed less that I paid on their website. No help so far on a possible refund for the difference. More

No No No No thank you I'd rather not This should not be mandatory sorry mandatory sorry More

Have always used since the purchase of my car. Since I had a similar problem with this model car, thought they should have covered a less expensive price to fix. My car has had a small oil leak fo Since I had a similar problem with this model car, thought they should have covered a less expensive price to fix. My car has had a small oil leak for years and was told it was an aging car. Not a mechanic, but feel it was related to costly fix and maybe it would have been cheaper if caught earlier. Maybe the brakes having to be pushed to the floor all theses years could have been fixed long ago also. More

Jeff Jackman was great don’t have much to say for the sales manager not sure yet if I would recommend this dealership yet to be determined my two son also bought vehicles from this dealership because I r sales manager not sure yet if I would recommend this dealership yet to be determined my two son also bought vehicles from this dealership because I recommended it to them not sure I made the best choice for them just yet. Please feel free to have management or ownership call me 636-359-4845.This is an update I meet with Patrick Piper to discuss my issues and what a great conversation we had he resolved my issue explained the process I am Sure our family made the right choice with this dealership and once again Thank You Patrick for your time.GREAT JOB! More

Matt K was super helpful and very informative. He welcome us as we were browsing the lot, and when we told him exactly what we wanted and our price range he didn’t push or try to steer us opposite He welcome us as we were browsing the lot, and when we told him exactly what we wanted and our price range he didn’t push or try to steer us opposite of what we wanted or push anything else. He was very helpful, kind, and eager to help us find our perfect family car! We are more than happy with our Pacifica and are loving it. Most definitely would love to do business in the future again with Matt K and Clement Hyundai. More

She was super helpful and informational when helping me with my car making sure I understood everything I needed and was paying for. with my car making sure I understood everything I needed and was paying for. More