Clement Hyundai

The Service was nice and reliable, they answered all of my questions reasonably, found what we were looking for, would recommend to friends and family. my questions reasonably, found what we were looking for, would recommend to friends and family. More

People are friendly. But, the communication between employees are not good. They were to do two things to the car. They didn’t do either. employees are not good. They were to do two things to the car. They didn’t do either. More

Friendly staffed that wasn’t overbearing, gave me space to shop and test drive on my own. Easy approval process. Would definitely come back again. to shop and test drive on my own. Easy approval process. Would definitely come back again. More

Typical dealership games. Feel like you are playing a shell game, which they are experienced at playing. Feel like you have been slimed after the deal. They get kickbacks for you to use their finance com shell game, which they are experienced at playing. Feel like you have been slimed after the deal. They get kickbacks for you to use their finance company which will have a higher interest than you can get from other places, just to name one game. Good for them, who cares about you. If I could get you this deal, would you do it? “Yes.” “Sign here.” Come back, nope but how about this deal? “Yes.” “Sign here.” When it’s all over they really didn’t give you anything. There was a $1200 coupon they would give you off if you used their finance company, but surprisingly that sort of got lost in the deal. More

Sales did not follow through on getting the promised items fixed on my purchase, I had to keep calling to get it fixed, Not Happy items fixed on my purchase, I had to keep calling to get it fixed, Not Happy More

Hyundai Wentzville for my service needs regarding my vehicle is satisfactory. I was pleased with the and the sense of urgency that they displayed enduring that my vehicle was safe to drive and for the r vehicle is satisfactory. I was pleased with the and the sense of urgency that they displayed enduring that my vehicle was safe to drive and for the road. I gave them 4 stars today because my dash panel was not recalibrated which displays that my vehicle no longer requires servicing and as of today it is now up to -10 days requiring service. Other than that, no worries. Thank you. More

These guys were awesome! I am a single mom, and they were all so kind in helping me with my kids while helping me get into a brand new car that suited the needs of my kids and I. Shout out to the finance cen all so kind in helping me with my kids while helping me get into a brand new car that suited the needs of my kids and I. Shout out to the finance center for getting us a pizza to hold us over while we waited. Truly amazing customer service. I am loving my new car! More

Staff were very helpful and went above and beyond to assist me on getting in and out within my limited time frame that I had. assist me on getting in and out within my limited time frame that I had. More

Blake is great to work with, wonderful and positive attitude. Great people to work with as a whole from the finance manager, Randy, to the General Manager, Mike. They all worked to make things work and attitude. Great people to work with as a whole from the finance manager, Randy, to the General Manager, Mike. They all worked to make things work and help me be in a better situation. More

The buying experience was very seamless. Since then not so much. The first day after buying a $35k truck, I get in it and it is dead. I have to call someone to come give me a jump just so I can take my t so much. The first day after buying a $35k truck, I get in it and it is dead. I have to call someone to come give me a jump just so I can take my title and extra keys to the car I traded in to the dealership. I let my salesperson and finance person know just so they are aware. I take the truck to have it looked at and they clean the very corroded battery posts and it was much better. I was told to bring the truck back so the detail department can remove the broken bug shield from the truck. I let them know I would bring it in when the paperwork was ready. 1 week later the dealership called to let me know my paperwork and key was ready and that an inspection was never done so when I come in they would do that to. On my way to the dealership I had a tire blow out, I called and was told to call a tow truck. I finally was able to get the spare tire on and make it to the dealership 5 minutes before closing. I dropped my truck off and reminded them the bug shield that needed to be removed. The next afternoon, I received a call to let me know that they were finished with the inspection and would be sending me a quote for new tires as they couldn’t find one with the same tread. I received 3 quotes ranging from 1700 to 2000. The next morning I called back to let them know I was not prepared to spend that kind of money especially when I only had the truck for 1 week. I let them know I would be picking my truck up and wanted to make sure the bug shield had been removed. It hasn’t and the sales person said it would not be done until the next day. I finally got my truck back 3 days after the blow out. I purchased a used tire and was given the name of another shop that could put it on for $45.00. All of this while relying on others since I traded my only other car in for this one. To say I am disappointed, frustrated, and generally mad is an understatement. I understand when buying a used vehicle it is just that, Used, but I was not offered a single solution other than to purchase 4 extreamly overpriced tires (because I only purchased a $3300 extended warranty, not the “tire warranty”) I then sent an email to the general manager, and did not even get the decency of a return email. I will not be a repeat customer and I will make sure to tell everyone I know about the lack of professionalism Hyundai of Wentzville has shown me. More