Cleveland Ford

Going the extra mile I came in for a scheduled maintenance visit and requested they vacuum the interior of my car. When I picked it up, the maintenance had been completed, I came in for a scheduled maintenance visit and requested they vacuum the interior of my car. When I picked it up, the maintenance had been completed, I got a printed report of their overall inspection that had been done - fluids topped off, tire tread checked - and the inside was clean. I really appreciated that they had done all I asked for and MORE. That's customer service! More

Fast and Courteous I took my car in for an oil change. Because of my work schedule, getting in for general maintenance is difficult. I went in at lunch time yesterday I took my car in for an oil change. Because of my work schedule, getting in for general maintenance is difficult. I went in at lunch time yesterday, the majority of the employees were at lunch, Joe Trentham was able to get me taken care of very quick. I was in and out of there in about forty five minutes. Everyone was courteous, professional and fast. This is typical experience at this dealer. I've not ever had a bad experience. More

It has 4 wheels and it runs. John Yow was my salesman. Extremely friendly. Fast service. Will be using him for my future purchases. Extremely knowledgeable about the vehicles for John Yow was my salesman. Extremely friendly. Fast service. Will be using him for my future purchases. Extremely knowledgeable about the vehicles for sale. Very satisfied. More

Fantastic people to work with! I have used Larry Hill for my last three vehicle purchases. They have always served me well with great service, honesty, and over the top professional I have used Larry Hill for my last three vehicle purchases. They have always served me well with great service, honesty, and over the top professionalism. Mike Lynn and Mike Fulkerson have kept my best interest at heart when helping me to find the vehicle for me. More

GREAT EXPERIENCE AT LARRY HILL FORD My salesperson Steven Cooper greeted me outside and was very polite to help me. I drove from Knoxville to see a 2017 Ford Fusion SE that I saw on th My salesperson Steven Cooper greeted me outside and was very polite to help me. I drove from Knoxville to see a 2017 Ford Fusion SE that I saw on the internet and was interested in doing a test drive. Steven explained everything to me about the car. We took it for a test drive. He followed through with the sale and handled all the paperwork in an efficient manner. He went and got a box for me to put my things in that I had in my old car. He took my new car and had it cleaned up and picked me up at the Finance Office and helped me put the box in my new car. Steven is a very personable salesperson. I never felt pressured or stressed out by him. I have enjoyed my experience with Larry Hill Ford. I have enjoyed meeting Duke Ankney also. He was very nice and polite to me. He went the extra mile for me. Thank You Larry Hill Ford! More

got me in and out Went in for a regular maintenance for a diesel truck. Service clerk met me at my truck in the portico. worked with garage to get my service done Went in for a regular maintenance for a diesel truck. Service clerk met me at my truck in the portico. worked with garage to get my service done More

Phenomenal New Car Purchase Coordinating with the dealership via email prior to arriving back to the States from Guam turned out to be extremely easy and informative I was cont Coordinating with the dealership via email prior to arriving back to the States from Guam turned out to be extremely easy and informative I was contacted immediately after showing interest on the Larry Hill website by Internet sales. When I finally arrived back to Cleveland, I met with the sales rep at the front and despite not having the vehicle on the lot that was requested, I was taken care of quickly being offered a better alternative to the original requested vehicle. Larry Hill will continue to get my business due to the professionalism of the team and their support for their U.S. service members. More

Pleasure to do business with. Friendly, helpful and wasn't pushy about it. Worked hard to get me the car I wanted. I'm very happy with my purchase. Highly recommended. Friendly, helpful and wasn't pushy about it. Worked hard to get me the car I wanted. I'm very happy with my purchase. Highly recommended. More

Great excellent service and very friendly. I will tell all I know to shop here when needing a car. the process was easy and fast. Thank you! excellent service and very friendly. I will tell all I know to shop here when needing a car. the process was easy and fast. Thank you! More

Third time is the charm This was my 3rd car from here and I could not be happier. It was also my parents VERY FIRST car ever and they are as happy as could be. I would reco This was my 3rd car from here and I could not be happier. It was also my parents VERY FIRST car ever and they are as happy as could be. I would recommend Larry Hill (and do often) and also Ben! More