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Cleveland Ford

Cleveland, TN

4.7
5,440 Reviews
Since 2003, Cleveland Ford has been serving the greater Chattanooga, TN area by providing top-notch new and Pre-Owned vehicles as well as high quality service in addition to giving back to the community. Our success lies in our ability to offer the best products, provide superior customer service, and invest in the people of Cleveland, Tennessee and beyond into Athens and Dalton, Georgia.
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2496 South Lee Hwy

Cleveland, TN

37311

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Showing 5,440 reviews

October 29, 2016

Always on point. I am always met with a smile and a what can i do for you attitude. Ron Penepent the service consultant that always handles my needs. Ron is always wil More

by roody1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
October 28, 2016

Service Dept. Chris Jones with Larry Hill Ford was super professional and quick. I had to have a repair on a recall and I was surprised by how efficiently this was More

by Chelseais1$now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Jones
October 28, 2016

Looking for used suv Brandon was great, went above and beyond assisting me with finding a SUV that would fit our needs to be able to haul my sons wheelchair. More

by Jill68
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Walker
October 27, 2016

Awesome customer service. This dealership went above and beyond to make sure I got exactly what I wanted. Everyone involved in the buying process, from beginning to end, was ex More

by Yup123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Myers, Duke Ankney, Kevin Placek, Brittanie Hicks
October 26, 2016

Good job. Jerry Johnson was great in dealing with us. Got our car in quickly. Will enjoy working with the dealership on our servicing of our 2017 Exployer. More

by Jeripie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson
October 25, 2016

Jerry Johnson is the most excellent and personable man ! I had left my car at Larry Hill for about a month for transmission work. I finally got my call to come in and pick it back up and soon realized after More

by ECollins1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Johnson, Ron Penepent
October 25, 2016

Very Happy with my Experience What started out as a very emotional, overwhelming event - in my almost 50 years I have never car shopped without my dad - turned out to be pleasant a More

by Amy Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Massengill (sp?), Tom in service up at Import, Mike Fulkerson, Ricky Kisor
October 25, 2016

Excellant sales services.. Great impression...sales service was awesome!! Quick & thorough with explanation of vechile & all paper work..Suburb customer service! Definitely will More

by Patsy Michelle Cunningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gale
October 25, 2016

Joe Trentham, servivr They gave me fast and friendly service. They always treat me like family. I would not go anywhere else. I recommend them to all my friends and anyone More

by dsbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caywood , Joe Trentham
October 24, 2016

Nice friendly and willing to help you out Went in to get my car serviced and the service was great but I had an issue not anything major and the service guy was really quick to fix the problem More

by Bramlett40
Recommend Dealer
Yes
Employees Worked With
Ron Penepent
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