Cleveland Ford

great and personable personnel from beginning to end Wayne Sorrels: salesmen which greeted us upon arrival and continued until final decision and purchase of the ford fusion program vehicle year 2013 w/l Wayne Sorrels: salesmen which greeted us upon arrival and continued until final decision and purchase of the ford fusion program vehicle year 2013 w/low mileage. He is very personable and considerate individual and would be glad to work with him again! The following personnel were additionally helpful with this overall experience at this particular dealership!!! I'm certain we will be visiting in the future as well when the need for another vehicle would be needed. Sincerely, Thomas and Russell Moncrief More

another good visit to Larry Hill ford for maintenance Always friendly, professional, clean, and honest. I'm able to bring my laptop with me and get work done while I wait, and this time, they were done w Always friendly, professional, clean, and honest. I'm able to bring my laptop with me and get work done while I wait, and this time, they were done with my car before I was even done working! More

Awesome The guys here are fantastic! They were very knowledgeable about the cars. They made my car buying experience so easy. They even let me drive the car o The guys here are fantastic! They were very knowledgeable about the cars. They made my car buying experience so easy. They even let me drive the car overnight before making a decision. I would definitely buy another car from Larry Hill Ford. More

Service Dept Very pleased with the service dept. Always willing to help and always great customer service. The service writers are always very helpful, friendly a Very pleased with the service dept. Always willing to help and always great customer service. The service writers are always very helpful, friendly and courteous. Would recommend to anyone. More

Service on truck I highly recommend Larry Hill Ford in Cleveland, Tn for your vehicle needs. I recently had an issue with my Ford F-150 and Chris Jones and the folks a I highly recommend Larry Hill Ford in Cleveland, Tn for your vehicle needs. I recently had an issue with my Ford F-150 and Chris Jones and the folks at Larry Hill worked with me until they were able to locate the issue. They were very accommodating to my needs and went out of their way to fix the problem. I have bought many new vehicles from Larry Hill Ford, and always have all my service work done by the friendly professional staff for many years. A big thanks to Chris Jones the crew at Larry Hill for being there to help out. Jeff Beene More

Very Happy! I am always amazed at the wonderful service I receive! They are consistent and personable. Jerry even walked me to my vehicle when it was finished! N I am always amazed at the wonderful service I receive! They are consistent and personable. Jerry even walked me to my vehicle when it was finished! Now thats service! More

Excellent!!! Recently bought a used 2016 F-150. Everyone was awesome! If you decide to go, make sure to ask for Brandon Walker at the used lot. Recently bought a used 2016 F-150. Everyone was awesome! If you decide to go, make sure to ask for Brandon Walker at the used lot. More

Great service! I went to Larry Hill with the thoughts of purchasing a vehicle today. I found exactly what I wanted and needed and everyone was great getting it to be I went to Larry Hill with the thoughts of purchasing a vehicle today. I found exactly what I wanted and needed and everyone was great getting it to be affordable for me financially. Trevor was very patient with my indecisiveness and worked with me to better understand about each of my choices. This is the third vehicle I have purchased this year and as always, I am pleased More

easiest buying experience Ben was very easy to work with and did everything in his power to get me in that car. He went above and beyond my expectations. Ben was very easy to work with and did everything in his power to get me in that car. He went above and beyond my expectations. More

Customer satisfaction Excellent customer service ,i would highly recommend sales person John Yow... Friendly, down to earth, and very respectable and curtious! As well as Excellent customer service ,i would highly recommend sales person John Yow... Friendly, down to earth, and very respectable and curtious! As well as other workers! More