Cleveland Ford

Great experience. Highly recommend, Best selection of Used Vehicles around. Best warranty available and selection for the money. Would recommend dealer and salesperson to others without Best selection of Used Vehicles around. Best warranty available and selection for the money. Would recommend dealer and salesperson to others without a doubt. Dealer actually strived to establish a relationship so you will bring your vehicle in for maintenance and gaining your business for future purchases. More

Very professional and courteous. Everyone was very friendly and helpful. Todd Olinger went out of his way to make sure I had the right vehicle. My vehicle had a small cosmetic issue Everyone was very friendly and helpful. Todd Olinger went out of his way to make sure I had the right vehicle. My vehicle had a small cosmetic issue and Todd had it taken care of very quickly and told me not to hesitate to call him if I had any other issues. More

Easy Car Buying Experience Everyone I met and worked with was very nice, friendly and knowledgable. Kevin Placek was my salesman, and he was great. Todd Olinger assisted him, an Everyone I met and worked with was very nice, friendly and knowledgable. Kevin Placek was my salesman, and he was great. Todd Olinger assisted him, and Todd was also very professional and helpful. I was in a bit of a rush that day, and everyone was very accommodating. Kudos to sales manager, Lee Johnson and finance guy, Shane Gay. More

Best of the Best in Cleveland Went to the Larry Hill Imports to search for a vehicle with 3rd row seating. We were promptly greeted by Elliott Harris. Elliott went above and beyond Went to the Larry Hill Imports to search for a vehicle with 3rd row seating. We were promptly greeted by Elliott Harris. Elliott went above and beyond what it takes to assist us. We ended up looking at 3 vehicles before we found one that fit our needs, our wants, and was within our price range acceptable to the lenders. I do recommend going and seeing Elliott and all the great people that are Larry Hill Imports. More

Customer satisfaction Our visit to Larry Hill Ford was merely to view the current on-site inventory. However, once we met our sales representative, we were immediately impr Our visit to Larry Hill Ford was merely to view the current on-site inventory. However, once we met our sales representative, we were immediately impressed by his knowledge of the cars and determination to make sure we could find both a car as well as suitable financing. We were not disappointed because a few hours later, my wife drove out of the dealership with exactly the car she wanted. Our sales representative, Mr. Ricky Kisor, definitely made the difference for us. He and Used Car Manager Mr. Mike Fulkerson involved us at every step in the process. We will surely be recommending Larry Hill Ford to our friends. More

I had an AMAZING experience! I had went in there a few months ago and test drove a car I had been wanting for awhile. John had helped me, and told me what all I needed to do in o I had went in there a few months ago and test drove a car I had been wanting for awhile. John had helped me, and told me what all I needed to do in order to qualify for a car and to come back in a few months. This last saturday, I had went in there, expecting them to tell me no so I didn't have my hopes up. As soon as I got there, I was greeted with a smiling face, and grwat customer service! Long story short, miraculously, they made it happen. At first they said I would have to wait on Monday to get approved, but with the help of Lee Johnson, the sales manager, and John Yow, they worked around the clock and made it happen. They got me such a great deal I absolutely could not refuse! If you're ever questioning going there, or even wondering if you qualify, go in there and do it. No matter what, they will be more than friendly and willing to help you out! I got exactly what I wanted for a price I wouldn't resist. Thank you gentlemen so much!! I'm highly recommending going in to see them:) -Bionca More

Very nice and considerate.. Very nice sales person.. Treated me kindly .....,store manger worked with me on my check situation. It was overall a good experience.. I would recomme Very nice sales person.. Treated me kindly .....,store manger worked with me on my check situation. It was overall a good experience.. I would recommend them to anyone. More

Great people to do business with Thanks to Casey Roach and the folks at Larry Hill Ford great group of people to do business with. This is the second used car we have bought from them Thanks to Casey Roach and the folks at Larry Hill Ford great group of people to do business with. This is the second used car we have bought from them. Thanks to the sales staff and financial people for the smooth transaction when purchasing our car. More

Service We have a 2016 Explorer that is a company car that was delivered to us from Illinois. The car had a broken mirror and tailgate. Even though we hadn't We have a 2016 Explorer that is a company car that was delivered to us from Illinois. The car had a broken mirror and tailgate. Even though we hadn't purchased the vehicle here Ron in service went above and beyond what we expected. They quickly fixed everything. We were thrilled with the service they offered. I will continue to use them for all of my service needs for both of my Ford vehicles. Thank you Ron for a great experience. More

Quick Service Ron Penepent went above and beyond to ensure that my car was taken care of quickly, on July 4th weekend. He was great, too, because he kept me constan Ron Penepent went above and beyond to ensure that my car was taken care of quickly, on July 4th weekend. He was great, too, because he kept me constantly updated and really made sure all my needs were met. Thank you to Larry Hill Ford and especially Ron & all the guys working in the service department for doing such a good (and fast) job on my car; you guys are awesome!! More