Cleveland Ford

Grat and painless This is our first new car for me and my wife. Frank Villalona was the sales man we delt with. Great guy and he answered every question we had and more This is our first new car for me and my wife. Frank Villalona was the sales man we delt with. Great guy and he answered every question we had and more. More

2 days to replace front wheel bearings at a cost of $700. My wheels had been taken apart to replace ball joints recently so they should not have taken so long.They then told me that I needed more than $5000 i My wheels had been taken apart to replace ball joints recently so they should not have taken so long.They then told me that I needed more than $5000 in work done or I might not make it 5 miles down the road.I have put 4000 miles on since then and it is still doing fine[2.5 weeks].I have delt with several other Ford places in the last 2 years servicing this truck that I drive around 10,000 miles a month often enough.I felt bad when I left this place. More

Great service! I could not have asked for a better car buying experience. My salesman was knowledgeable, sensitive and entertaining. Would recommend this dealership I could not have asked for a better car buying experience. My salesman was knowledgeable, sensitive and entertaining. Would recommend this dealership to everyone! Was blown away at the amazing warranty they offered and will service my car there. They have earned my trust. More

Oil change Jerry Johnson is the best. He does an awesome job. My car had an oil change and he was finished within 30 minutes. I always feel safe and that I'm not Jerry Johnson is the best. He does an awesome job. My car had an oil change and he was finished within 30 minutes. I always feel safe and that I'm not being taken advantage of when I go see Jerry More

Outstanding service department I had my F250 serviced recently and Ron Penepent of the service department went out of his way to communicate and see that everything was taken care o I had my F250 serviced recently and Ron Penepent of the service department went out of his way to communicate and see that everything was taken care of in a very timely fashion. I appreciate his service very much. More

EXCELLENT EXPERIENCE FRANK WAS GREAT! HE WENT THE EXTRA MILE TO HELP ME WITH MY CAR PURCHASE. HE WENT WITH ME ON MY TEST DRIVE & EXPLAINED ALL ABOUT THE CAR & HOW IT FUNC FRANK WAS GREAT! HE WENT THE EXTRA MILE TO HELP ME WITH MY CAR PURCHASE. HE WENT WITH ME ON MY TEST DRIVE & EXPLAINED ALL ABOUT THE CAR & HOW IT FUNCTIONED. VERY HELPFUL. More

Jerry Johnson Larry Hill was excellent! The price is a little steep, but you get what you pay for, the quality is worth it . Ask for Jerry Johnson he'll take care o Larry Hill was excellent! The price is a little steep, but you get what you pay for, the quality is worth it . Ask for Jerry Johnson he'll take care of you. More

Service for oil change Always get fine service and assistance thru Joe Trentham Service Consultant. As repeat customers he always remembers me when I come in. Thanks for pro Always get fine service and assistance thru Joe Trentham Service Consultant. As repeat customers he always remembers me when I come in. Thanks for prompt service and don't have to spend all day there. Rosemary Ramsey proud owner several of the best Ford vehicles they make! More

Just What I Wanted The experience was great. There was no pressure and Todd and Jason worked with me to find the car my wife and I wanted at the price we were looking fo The experience was great. There was no pressure and Todd and Jason worked with me to find the car my wife and I wanted at the price we were looking for. They were honest and upfront from day one (It took us a few weeks to find the right car). This is my second vehicle bought from this dealership and I plan on going back when I am in the market again. Todd and Jason where great and I would definitely recommend them to anyone looking for a car. More

First time buyer Frank Villalona was the best person to teach me about what is required to get a vehicle. I am a first time buyer and frank has been very helpful, I wi Frank Villalona was the best person to teach me about what is required to get a vehicle. I am a first time buyer and frank has been very helpful, I will definitely be back to buy a car! More