Cleveland Ford

Disappointed Bought a 2014 Nissan Murano only to have had to take it back twice to be worked on and to learn that there was no warranty with the car .I have had th Bought a 2014 Nissan Murano only to have had to take it back twice to be worked on and to learn that there was no warranty with the car .I have had the car less than 3 months and the computer screen stopped displaying then was told it would be $1000.00 to get it fixed. Really. Do you not stand behind your car's. The whole reason I bought the car was to have something I would not have to spend money on.didn't turn out to be that way. Most of the little used car lots in town will at least give you a 3 month 3,600 mile warranty. But apparently I got nothing except the limited lifetime power train which won't help me at all. Just very upset and disappointed and won't do business with Larry Hill again. Sincerely Donna Wilbanks Cleveland Tennessee More

"Amazing People" The entire staff at Larry Hill Ford in Cleveland, TN made our whole buying experience smooth and enjoyable. I felt the sales person as well as the sa The entire staff at Larry Hill Ford in Cleveland, TN made our whole buying experience smooth and enjoyable. I felt the sales person as well as the sales manager were extremely open and honest about the entire car buying/selection process. We told them exactly what we wanted and they put us in a vehicle that was exactly what we had hoped for...oh and by the way, in the price we wanted to pay. Very low pressure. We will definitely be back!! More

Excellent customer service thus far I visited this dealership wanting to trade in my car for a F150. I was promptly helped by a very informative man named Mike. He's been wonderful thus I visited this dealership wanting to trade in my car for a F150. I was promptly helped by a very informative man named Mike. He's been wonderful thus far. I will continue to work with him during my search for a truck.. After finding out from Mike that my 2013 Fusion had 4 recalls, I scheduled my car to be repaired the following day. While out shopping across town at 1805 my passenger side door refused to latch. I called the service department and spoke to Jerry. Even though the service department was closed, he stayed over after hours and waited on me to arrive. He promptly put me in a loaner car until my vehicle could be repaired. The very next day after getting my car back, another recall hit my vehicle. This time Jerry set me up with an enterprise rental car until my vehicle could be repaired again. He went above and beyond both occasions to make sure that I was taken care of. It's people like Jerry and Mike that keep Larry Hill Ford in business. I recommend this dealership to friends/family and will definitely visit for my next vehicle purchase. More

Very pleasant and worked hard to meet our needs!!! Because overall Brandon was very informative on how everything works on the financial part & information on the vehicle!! Was very pleased with ever Because overall Brandon was very informative on how everything works on the financial part & information on the vehicle!! Was very pleased with everyone that was involved in our experience!!! More

Used car Search John Yow was very helpful in getting the right car for me. He was very knowledgeable with the closing ie paper work. I have used these folks for my f John Yow was very helpful in getting the right car for me. He was very knowledgeable with the closing ie paper work. I have used these folks for my first used car back in 2013, and have been very satisfied with their service. More

Upstanding service The approach the company takes to ensure everyone can get a vehicle is astounding. They have the utmost care in making sure that every detail is not l The approach the company takes to ensure everyone can get a vehicle is astounding. They have the utmost care in making sure that every detail is not left out and that if anyway possible everyone can get that new vehicle that they so desire. More

basic service I choose to take my company car to this dealership for the fast service. The service staff is always quick to help you out with anything you need done I choose to take my company car to this dealership for the fast service. The service staff is always quick to help you out with anything you need done. More

Same day service Brought my 2013 Ford Edge in for a "Door Ajar"warning light that was malfunctioning. Also wanted my brakes checked to see if new pads were needed. Brought my 2013 Ford Edge in for a "Door Ajar"warning light that was malfunctioning. Also wanted my brakes checked to see if new pads were needed. Repairs done by mid afternoon and was told that brakes were fine. A appreciate their truthfulness on the brake question. many places would have told me that they needed to be replaced. More

Awesome salesman!! Our salesman Ben Myers was a pleasure to work with. He was very knowledgable about the type of vehicle we were looking for. I will use Ben again in th Our salesman Ben Myers was a pleasure to work with. He was very knowledgable about the type of vehicle we were looking for. I will use Ben again in the future when the time comes to make another vehicle purchase. More

Purchase Stuart Wood was great to work with and we had a great experience. Thanks for all your assistance in the purchase of our new vehicle. Stuart Wood was great to work with and we had a great experience. Thanks for all your assistance in the purchase of our new vehicle. More