Cleveland Ford

Best Experience and car purchase. Above and beyond!! From start to finish Joel Towe met all our needs in finding the perfect car for our family. Lee Johnson helped us to get a fair trade in value on our From start to finish Joel Towe met all our needs in finding the perfect car for our family. Lee Johnson helped us to get a fair trade in value on our old car. Both Joel and Lee were courteous and helpful in every way. They went above and beyond with top notch customer service! This was our first experience with Larry Hill Ford and we can say that we will definitely be loyal repeat customers. We will also recommend Larry Hill Ford to anyone looking to buy/trade a new vehicle. Thanks again and God Bless! Michael and Sandy Burns Ooltewah, Tn. 37363 More

Service Great to deal with,Joe Trentham did a great job on explaining what needed to be done and showed me the problem,got it fixed in good time Great to deal with,Joe Trentham did a great job on explaining what needed to be done and showed me the problem,got it fixed in good time More

Jason was excellent to work with. Jason was great! Never felt pressured and we were allow to drive and inspect the vehicle as long as we felt necessary. We will not hesitate to retur Jason was great! Never felt pressured and we were allow to drive and inspect the vehicle as long as we felt necessary. We will not hesitate to return to Larry Hill Ford or recommend our friends and family. More

Excellent service in all aspects. These guys here are awesome; Jason, and Majdi did everything that they could do to make everything work great for us. They got us set up in a brand ne These guys here are awesome; Jason, and Majdi did everything that they could do to make everything work great for us. They got us set up in a brand new 2016 escape with tons of features and made it all painless. Thank you Jason you worked with us for hours that day, Thank you Majdi for staying and helping Jason accomplish it all. Top notch Salesmen and Management at Larry Hill Ford. I would recommend anyone to there. More

Larry Hill Ford Service Department LHF's Service Department exemplifies the true nature of what a service experience should be. Kind, courteous and knowledgeable. They also demonstrat LHF's Service Department exemplifies the true nature of what a service experience should be. Kind, courteous and knowledgeable. They also demonstrate the rational sense needed when the customer is dissatisfied with the service. A specific representative, Jerry Johnson, is an excellent choice for the customer's first impression when requesting vehicle service. His friendly greeting and assertive attention to a customer's needs exceed expectations. Please note that I have the choice to take my vehicles to a Ford service center that is less than 2 minutes from my work. However, based on past experiences and disappointment with that service center, I choose to take my vehicles to LHF because of people like Jerry Johnson and the service department as a whole! Thank you. More

Great car buying experience . Todd Olinger was the salesman and did a great job helping to make the deal work. I ended up in a newer model and a smaller payment than I was quot . Todd Olinger was the salesman and did a great job helping to make the deal work. I ended up in a newer model and a smaller payment than I was quoted everywhere else. They also gave me top dollar for my trade in. I would recommend them to anyone looking and would definitely go back. More

Number 12 This is one of the best local dealerships to purchase and receive service from in the southeast Tennessee area. This new Ford F-250 is my second F-250 This is one of the best local dealerships to purchase and receive service from in the southeast Tennessee area. This new Ford F-250 is my second F-250 and brings my total to 12 new vehicles bought at Larry Hill Ford since moving back to the area after leaving the military, Larry Hill takes great care of our veterans, I wouldn't recommend any other dealership. More

Excellent! This was the easiest big purchase I have ever made! Customer service like no other! They made things very easy to understand and they were upfront abo This was the easiest big purchase I have ever made! Customer service like no other! They made things very easy to understand and they were upfront about everything. I didn't feel pressured! I didn't have to jump through hoops which is big for me because I am very indecisive so small things will make me back out quickly! They give you a feeling of ease which is vital in sales and customer service. My family and I are very happy with our "Gracie" and look forward to making lots of fun memories! More