Cleveland Ford
Cleveland, TN
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Great experience I had s great experience dealing with Mike Lynn. He was very helpful and went above and beyond to help me out. Thanks Mike! Kate Westfield I had s great experience dealing with Mike Lynn. He was very helpful and went above and beyond to help me out. Thanks Mike! Kate Westfield More
My buying experience Jimmy Griffin and Joel Towe made the buying experience very easy and pleasant. Thanks to them I have my first brand new car ever. I love it!! Jimmy Griffin and Joel Towe made the buying experience very easy and pleasant. Thanks to them I have my first brand new car ever. I love it!! More
5th Purchase This has been overall my 5th purchase from this dealership, but by far the best purchase I made so far. Shane, Madji and Victor were great to work wit This has been overall my 5th purchase from this dealership, but by far the best purchase I made so far. Shane, Madji and Victor were great to work with. Thanks for my first brand new car ever!!! And thanks to my daughter Gina Shafer for recommending these guys to us. More
Excellent Extremely easy process. The team had all of my paperwork done before I even arrived. I drove off in my new car less than 5 hours from the time I origi Extremely easy process. The team had all of my paperwork done before I even arrived. I drove off in my new car less than 5 hours from the time I originally began to look at vehicles More
New Ford Explorer Purchase Recently purchased a Ford Explorer. The salesman Richard and Kevin were great to work with. Not a very good experience with the service department whe Recently purchased a Ford Explorer. The salesman Richard and Kevin were great to work with. Not a very good experience with the service department when I had to get a few small things fixed, I was told it would be more than an hours wait due to the service department taking lunch. The financing department could not correctly calculate the tax's on the vehicle, even though the tax rate was wrong, I was told it could not be fixed during time of finance that I would receive a refund of the amount if it was less. It took three weeks to learn that I was not eligible for one of the rebates Ford offered. Management was not very helpful or prompt in solving customer concerns. I ended up having to call the corporate office for my concerns to be addressed. More
Pleasant, professional, prompt, pleasing . This was our 6th purchase from Larry Hill Ford. We will continue to go there for the service and professionalism. From the service dept to the sales This was our 6th purchase from Larry Hill Ford. We will continue to go there for the service and professionalism. From the service dept to the salespeople we enjoy our prompt and cordial business with these people. They make purchasing a car or truck a pleasant transaction. More
2013 Nissan Maxima Salesman Don Holder and finance guy Mike Bartlett were awesome!!!! Both of these men worked extremely hard to get my husband and I the best deal!!!! Salesman Don Holder and finance guy Mike Bartlett were awesome!!!! Both of these men worked extremely hard to get my husband and I the best deal!!!! More
John Yow The entire team seemed eager to help, Mr, Yow went above and beyond the traditional car salesman role. His empathetic approach is very customer orien The entire team seemed eager to help, Mr, Yow went above and beyond the traditional car salesman role. His empathetic approach is very customer oriented. More
Found my 2014 Ford Edge Salesman Ben Myers worked hard to find the vehicle I was looking for and after finding it gave me a great deal on the car and trade-in. Salesman Ben Myers worked hard to find the vehicle I was looking for and after finding it gave me a great deal on the car and trade-in. More
Great People Mike worked to get us in a car and to make sure we could have a great deal to.Really nice man really knew his job and was just really helpful. My husb Mike worked to get us in a car and to make sure we could have a great deal to.Really nice man really knew his job and was just really helpful. My husband and I are blessed to have been able to work with these people. Thank you so much for all the familys you help to buy a car. Rick Davis was your sales person and he was really great super friendly knew a lot about the cars just really a great guy. Lee Johnson is also a really great guy he really wanted to help me and my husband that's why I say we were blessed these gentlemen didn't have to help but they did no other car dealer would have done as much as they did. Thank you gentleman and bless you. More