Cleveland Ford
Cleveland, TN
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Outstanding Service Jerry Johnson is the Cat's Meow!! I have dealt with Jerry at both Larry Hill Imports, where he was Service Manager, and up on the hill where he now wo Jerry Johnson is the Cat's Meow!! I have dealt with Jerry at both Larry Hill Imports, where he was Service Manager, and up on the hill where he now works at Larry Hill Ford. Jerry is the type of Service Manager you want to deal with. Knowledgeable, friendly, thorough, caring -- these are but a tip of the iceberg when it comes to characteristics which describe Jerry. He has always been there for me when my autos need care. I have purchased or serviced several over these past years at Larry Hill and I can always count on Jerry Johnson to be there to help solve whatever needs fixin' More
Service The service department is customer friendly, attentive and expedicious. Waiting area is clean and confortable; makes the short wait seem even shorter The service department is customer friendly, attentive and expedicious. Waiting area is clean and confortable; makes the short wait seem even shorter. The check int and check out process is a very smooth operation. More
Very friendly staff! I came to Larry hill to have my oil changed. Jerry Johnson was a service associate he took care of me right away and was super nice! I came to Larry hill to have my oil changed. Jerry Johnson was a service associate he took care of me right away and was super nice! More
Bought a used car, service was excellent This was a great buying experience, my salesman, Chris Carter was amazing! He worked very hard to find a car I would like and that would suit my whol This was a great buying experience, my salesman, Chris Carter was amazing! He worked very hard to find a car I would like and that would suit my whole family, and of course my budget. He was friendly, attentive, and seemed to genuinely care. I would definitely recommend him and this dealership. Great job to all the staff! And a big thank you to Mike Fulkerson for his help! More
Amazing dealership with amazing service The dealership is amazing and Ben Myers is awesome. I have bought 2 vehicles in 6 months bc of Bens dedicated service he cares and is concerned with The dealership is amazing and Ben Myers is awesome. I have bought 2 vehicles in 6 months bc of Bens dedicated service he cares and is concerned with peoples happiness and the sales team went out of there way to get us the cars we wanted. Josh was also very helpful and worked with Ben to get us going. More
Did not waste my time Just told the salesman what I could do and the rest was up to him and in a couple of days and tries he had a deal we both could live with ! And that Just told the salesman what I could do and the rest was up to him and in a couple of days and tries he had a deal we both could live with ! And that is how it should be no HAGELING More
Fusion Oil Change Joe T and the service crew were very efficient and polite. They had my oil change done quicker than the estimated time. I am very happy with the servi Joe T and the service crew were very efficient and polite. They had my oil change done quicker than the estimated time. I am very happy with the service at Larry Hill's. They are the only dealer that has worked on our 2010 Fusion. We have over 103,000 miles on this car and it still averages 34.0 MPG. Thanks for the great service More
Service Department Associate Jerry Johnson I purchased a 2015 F-150 from Larry Hill Ford. The truck was scheduled to have a bed liner sprayed in at Line-X. Since I had no way to get home, I r I purchased a 2015 F-150 from Larry Hill Ford. The truck was scheduled to have a bed liner sprayed in at Line-X. Since I had no way to get home, I requested assistance from the salesman. He introduced me to a very friendly, pleasant Service Associate named Jerry Johnson. Mr. Johnson was more than happy to take me home and did so immediately. Mr. Johnson is an asset to Larry Hill Ford and is to be commended for his pleasing attitude. Thanks to Jerry Johnson! More
Best dealer ever I can into the dealer not knowing if I could get a car or bot. Jim was amazing and helped me find the right car for my needs. He was very knowledgeabl I can into the dealer not knowing if I could get a car or bot. Jim was amazing and helped me find the right car for my needs. He was very knowledgeable about the cars and better at finding an amazing deal that fit perfectly into my budget. When you go to look for a new car do yourself a favor and give Larry hill imports a chance to earn your business. And make sure to ask for Jim he is the best salesman I know! I will be a repeat customer here. More
Mike Bartlett is the Man that Can! My experience with Larry Hill Imports was absolutely the most awesome experience. Even with my so so credit and my wife had a 0 rating, Mike Bartlett My experience with Larry Hill Imports was absolutely the most awesome experience. Even with my so so credit and my wife had a 0 rating, Mike Bartlett not only got us a deal for a car but utilizing a special program was able to get us a low APR loan (the kind people with awesome credit get)., with a low down payment, GAP insurance and an extended maintenance protection making us feel very secure and comfortable with this commitment. I will never go to any other dealer again and recommend Larry Hill to anyone. I would also like to thank the sales manager Lee Johnson who told us he and his staff would do everything possible to make this happen when others couldn't! More