Cleveland Ford

Make it right Brian Gay was put in very bad circumstances as a salesman which was not his fault but he did extremely well at showing us that he genuinely cared and Brian Gay was put in very bad circumstances as a salesman which was not his fault but he did extremely well at showing us that he genuinely cared and wanted to make it right for us. He found us a great truck and helped us remedy the situation. He was extremely professional and courteous. If I owned a business I would want several just like him. More

Putting the customer first While we did not buy from Rob and Cleveland Ford this time we were impressed with his knowledge and honesty in what he could and could not in our situ While we did not buy from Rob and Cleveland Ford this time we were impressed with his knowledge and honesty in what he could and could not in our situation. Because of this we would recommend Rob. The next time we are in the market for a car we will return to see Rob Stence and Brandon Walker. More

Jd is great , made it a great experience. Awesome prices, awesome people and would refer anyone who needs a Car. Thanks JD & ford of Cleveland. I will definitely come here again for my next ca Awesome prices, awesome people and would refer anyone who needs a Car. Thanks JD & ford of Cleveland. I will definitely come here again for my next car. More

No pressure! Our first stop in our car search was Cleveland Ford. We worked with both Eddie and Derrick. We were allowed to drive as many cars as we wanted even th Our first stop in our car search was Cleveland Ford. We worked with both Eddie and Derrick. We were allowed to drive as many cars as we wanted even though we were there on a very busy Saturday. We decided not to buy that day, and Eddie told us to give him a call if/when we were ready. He did not ask all of the tired used car salesman questions, just told us he would be there to help us out. Over the next week, we drove cars at several other dealerships. No other salesperson listened to us like Eddie and Derrick did. At one dealership, they did not have many cars that fit into our budget, but they put a lot of pressure on us to buy anyway. We came back to Cleveland Ford on Friday, and bought a nice 2016 Mazda. My next car search will start and end at Cleveland Ford! More

Fantastic Service Dealt with joel last week on some warranty repairs for my F150. Exceptional Service. In and our of service before I knew it. Absolutly phenominal serv Dealt with joel last week on some warranty repairs for my F150. Exceptional Service. In and our of service before I knew it. Absolutly phenominal service. More

Great Service! Ryan came out and helped right away. He let me drive all the cars I wanted then helped point me to the different ones I might like based on my interes Ryan came out and helped right away. He let me drive all the cars I wanted then helped point me to the different ones I might like based on my interest. He was with us through the whole process even when I brought my vehicle back to have Perma Plate added. Would highly recommend. More

Great buying experience Friendly knowledgeable staff. Best car buying experience ever. Brad Doty was a great buyer's assistant! It was a very quick process from start to fini Friendly knowledgeable staff. Best car buying experience ever. Brad Doty was a great buyer's assistant! It was a very quick process from start to finish. More

Quick and friendly! Tariq was the man! If your stopping by here ask for tariq and he'll help you out any way he can! Down to earth and real! My car had a low tire after I Tariq was the man! If your stopping by here ask for tariq and he'll help you out any way he can! Down to earth and real! My car had a low tire after I bought it and even though technically he had no responsibility to help he rode with me down to the gas station and filled it up for me he payed for the air! Now I know 1 dollar is nothing but to have that mentality is amazing! Finance was good too, quick and easy! If you need a car this is the first place too look! More

Excellent service Service is excellent. Will Definitely recommend it to friends and family! The guy who assisted us knows what he’s doing. Above all we are very satisfi Service is excellent. Will Definitely recommend it to friends and family! The guy who assisted us knows what he’s doing. Above all we are very satisfied. More

Great purchase awesome Salesman I gave Cleveland Ford a 5 Star rating because they went above and beyond to make sure I got the exact truck I was shopping for.. their sales team are I gave Cleveland Ford a 5 Star rating because they went above and beyond to make sure I got the exact truck I was shopping for.. their sales team are not pushy they are very helpful. If anyone sees you standing around they politely ask if anyone is helping and they make sure someone is. This is the 3rd truck I have bought from this dealership and I go back to the same salesman every time because of his awesomeness! Brian Gay is the best hands down. Thank you Brian and Cleveland Ford! I’m a super happy customer once again! More