Cleveland Ford

My experience was very good and the sales transaction was very professional. The F150 that I purchased is a great truck. David Babbitt was the kind of sales person that I like to deal with, no BS. very professional. The F150 that I purchased is a great truck. David Babbitt was the kind of sales person that I like to deal with, no BS. More

Had two phone contacts with the service department on recalls. One was abrupt/ a little rude. The second was a normal conversation, I was told to show up at 7:30 and they would review the recalls and tak recalls. One was abrupt/ a little rude. The second was a normal conversation, I was told to show up at 7:30 and they would review the recalls and take a look at another warranty item on the vehicle thats less than a month old, it would take about 10- 15 minutes on the way to work and we could schedule the work to be done. I arrive the next day, work withthe same associate, who seems a little put out about the other issues and says that I need to wait at least an hour before some one can take a look at my vehicle to see what parts it would need. I tried telling him than that wasnt what we had talked about, he said well "Its the best I can do". I got ticked, told him I would just go to another dealer. Decided I was little abrupt and called the service manager to try and get the work done there, let bygones be bygones. He was courteous, said he hadnt talked to his employees yet. Gave him all the details, he would dig into it and help. The next week he text me back saying that he was "stresing about it all weekend I think it best if you go to a dealer in Chattanooga". I called him and asked what was going on, he said that him and the OWNER thought it was best that they not do any service on the vehicle becuase I got upset and walked out. Have heard numerous other stories about their great service, avoid this place, the service manager also said they cant understand all the negative feedback on customer surveys. More

I appreciated the friendliness that David had showed us. We have dealt wih him on serveral occasions but this is the first time we bought a new car with Larry HIl Ford. Majdi helped alot on his part as well We have dealt wih him on serveral occasions but this is the first time we bought a new car with Larry HIl Ford. Majdi helped alot on his part as well he definetly helped us out. I would definetly recommend Larry Hill to friends and family. More

Our salesman, Wes Miller, worked extremely hard to put us in a vehicle we liked that met our needs and desires. We had everything going against us from the start due to an upside down trade-in and limited fi in a vehicle we liked that met our needs and desires. We had everything going against us from the start due to an upside down trade-in and limited financial resources, to name a few. Our situation presented challenges that Wes and his team were determined to overcome! Johnathan and Wes put a deal together that my wife and I could not refuse! We drove home a brand new car that has more options than a Peyton Manning offense! It is by far "the best car I have ever driven"! We are very well pleased with the vehicle and with the way we were treated at Larry Hill Ford. Thanks to all who were involved ! More

Received a text from David since he knew we were trying to get a newer car for our daughter heading to college but were set on a certain price. Replied to his text and the next day we were able to purchas to get a newer car for our daughter heading to college but were set on a certain price. Replied to his text and the next day we were able to purchase a 2012 ford focus at a great price. This is the 3rd focus we have bought from them and will return to Larry Hill Ford when we decide to purchase another. More

I had a very good exerpience dealing with the staff at Larry Hill Imports. I've communicated with Randy for a good while looking for the perfect vehicle. Anyway, he was always avaliable and was there to a Larry Hill Imports. I've communicated with Randy for a good while looking for the perfect vehicle. Anyway, he was always avaliable and was there to ask any questions I had. Smooth transaction and very happy with the quantity and quality of my vehicle. Very good customer service from I dealt with there! A+ More

I had a great experience with Larry Hill Ford today afterhaving a bad one at another dealership. From now on Larry Hill is the only dealership I will deal with in the area. afterhaving a bad one at another dealership. From now on Larry Hill is the only dealership I will deal with in the area. More

I had a great overall experience. I was very pleased with the customer service. Harold Blackstock went beyond to get me into a vehicle..he was not going to give up..He was very nice helpful and honest. He is the customer service. Harold Blackstock went beyond to get me into a vehicle..he was not going to give up..He was very nice helpful and honest. He is the best salesperson! Lee Johnson was great too. He was determined to get me approved by bank. He worked very hard to make it happen. Tisha Little she was the sweetest person. She treated me and my daughter just like she has known us for years. I would recommend Larry Hill Ford to anyone! More

Great service tony.. Thank you very much. It's great knowing that my truck will live longer and drive safe where ever I go too :) knowing that my truck will live longer and drive safe where ever I go too :) More

we was in the dealer ship this past Saturday, the 27th and was looking for a newer car and the help that we found was so great, they helped us find the write car for us at a great price and the payment and was looking for a newer car and the help that we found was so great, they helped us find the write car for us at a great price and the payments that we wanted, all of the sales people was so help full made us fill at home they was not pushey. thanks to all of they we Love our car. Allen & Debbie LeCroy, Chattanooga,Tn. More