Cleveland Ford

I've gotten my previous car serviced at Larry Hill and had a wonderful experience every time I went in-everyone was always so friendly! So when I was thinking about trading in my Ford Explorer I deci and had a wonderful experience every time I went in-everyone was always so friendly! So when I was thinking about trading in my Ford Explorer I decided to start there-and never looked elsewhere. David was EXTREMELY helpful and listened to everything I was looking for-price point, gas mileage, etc. This is the third time I've ever bought/traded a vehicle, and it was by far the BEST experience! I can't give enough praise for the job David did. Also, David and Majdi were extremely helpful regarding the financing. Overall, everyone I dealt with and even passed by was friendly and helpful. I would give them a 10 in all categories if possible. I will definitely come back when I'm looking again! More

I enjoyed the experience at Larry Hill Ford because the staff was courteous and friendly and were not pushy or pressuring us.I believe I got a fair price on my vehicle and they worked with us to find the e staff was courteous and friendly and were not pushy or pressuring us.I believe I got a fair price on my vehicle and they worked with us to find the exact vehicle that we were looking for. More

John was recommended by a coworker He was very pleasant and personable John was very quick to get the keys to a truck that I liked. I took the truck for a test drive and was very impressed I went home to d and personable John was very quick to get the keys to a truck that I liked. I took the truck for a test drive and was very impressed I went home to discuss the purchase of this truck with my wife But when I return the next day the truck had been sold. John immediately began the search for an identical truck. He found it and had it waiting on me the next day. This is what I call great customer service. Thank you john More

Dean Helsdon simply heard I was trying to sell my car and initiated contact. As a small business owner, I like the same initiative actions I take. From our initial consultation asking the pertinent questio initiated contact. As a small business owner, I like the same initiative actions I take. From our initial consultation asking the pertinent questions of why and what I was seeking, his low profile, no pressure attitude was one of seeking to help and offering potential solutions rather than I HAD to get HIS vehicle. It turns out he HAD the solution I was needing. Thanks Dean! Also of notable mention were the support staff of management whom worked with Dean to get us in line with the trade in value and financing arrangements. Lee Johnson, my wife and I truly appreciate the closing and later arrangements of the car amidst our numerous kids and chaotic lives! Mike Bartlett, were it not for your efforts in getting us the most for our trade in and excellent financing arrangements, we would not have agreed to proceed, thanks. Thank you also for everyone I did not even meet; but touched our van through processing, clean up, detailing, and any other capacity. We acknowledge and appreciate even the unsung heroes involved. Thanks lastly to Larry Hill whose vision brought everything together in this exceptional dealership. Free service for a year??? Sweet! I love your dedication and determination to make the customers happy. This is the stuff clients for life are made of. CPAcct More

As always, the guys at Larry Hill were easy to deal with. Matt bent over backwards to get me the best possible all around deal, I'll be back when it's time to trade this Mustang in. Matt bent over backwards to get me the best possible all around deal, I'll be back when it's time to trade this Mustang in. More

We went to look at new Ford trucks,and then we went just to see what kind of options they had at the used section, of the lot. They had a great selection of vehicles with great prices, the staff was very fr to see what kind of options they had at the used section, of the lot. They had a great selection of vehicles with great prices, the staff was very friendly. I never felt any pressure, looked around for about an hour or so at all the different cars, fell in love w/my car (great price) on the spot tryed to leave it but my husband talked me into a test drive,and that was it. We thank everyone there for the help!!! We will be back for our next vehicle. More

The sales team at Larry Hill Ford in Cleveland Tennessee is top notch! The customer service here is outstanding and very helpful. Everyone is friendly, helpful and outgoing which made this purchase a positi is top notch! The customer service here is outstanding and very helpful. Everyone is friendly, helpful and outgoing which made this purchase a positive buying experience. I would like to give a special thanks to Air Force Bill for taking his time and showing patience when filling out my credit application. I would like to thank The Duke for giving me a great price and showing me how safe of a vehicle the Ford Fusion really is. I would like to thank Match-D for getting the banks to compete and fight for a low interest rate for me, and helping me pronounce his name correctly. In the End, I got a great price on a vehicle I really like (my first Ford, have always owned Chevy) and the experience was one that will bring me back for another future purchase. More

Very energetic, enthusiastic, and knowledgeable about vehicles shown. He knew up front we had just purchased new cars and were only there for an oil change, but he took the time to accompany us during ou vehicles shown. He knew up front we had just purchased new cars and were only there for an oil change, but he took the time to accompany us during our walk and was more than happy to show us the ins and outs of any car we expressed interest in. He didn't use pressure when talking to us and made it easier to ask questions. It was overall a comfortable and enjoyable experience. More

My overall experience at Larry Hill Ford was great. My salesman Dean Helsdon is an exvellent salesman.He very helpful and I love my new car. salesman Dean Helsdon is an exvellent salesman.He very helpful and I love my new car. More

We had a great experience at Larry Hill Ford. Our sales person was very helpful and patient. We looked into several options and different vehicles before we found the perfect fit. The staff is very court person was very helpful and patient. We looked into several options and different vehicles before we found the perfect fit. The staff is very courteous and friendly. I would recommend Larry Hill Ford without question. We had a small request a couple weeks after our purchase and our sales person, Dave Babbitt went out of his way to help us get resolution. We truly appreciate the great service and great selection of vehicles to chose from. The staff at Larry Hill is top notch. More