Cleveland Ford

She went out of her way to give me great service on my 2011 Mercury, I had a problem and she had it fixed it quickly and easily. -Taylor Womack 2011 Mercury, I had a problem and she had it fixed it quickly and easily. -Taylor Womack More

Dean went beyond his duty as a salesman to find the right car for me. We started with used & went to look at new because of the rebates to back to the used vehicles. I was given choices & sound facts. Very p car for me. We started with used & went to look at new because of the rebates to back to the used vehicles. I was given choices & sound facts. Very professional job well done! Mike also was great. He kept finding better deals on the financing side. Very kind & courteous. I feel like he got a great deal for me and very appreciative to him. Again, very professional! I will most definately recommend Larry Hill Ford to all my family & friends. Your business is top notch on Customer Service. More

We wanted to give this review because Mr. Dean Helsdon was a very professional, friendly, and honest sale's associate when my husband and I purchased our 2004 green Toyota Sienna several weeks ago. We wan was a very professional, friendly, and honest sale's associate when my husband and I purchased our 2004 green Toyota Sienna several weeks ago. We wanted your dealership to know you have a very valuable employee and, we decided to purchase our van at Larry Hill because he was professional and did not use pushy tactics. More

Everyone that we encountered in the dealership was very courtious and helpfull, and had the answers for all of our questions. very patient, I know that what is a big purchase to us was just routine busine courtious and helpfull, and had the answers for all of our questions. very patient, I know that what is a big purchase to us was just routine business to them, but they still made us feel good. More

Was very pleased with the response of the sales staff. Helping in any way he could to find the right truck for our family!!!! We are very pleased with the whole experience!!!!! Thank you!! Helping in any way he could to find the right truck for our family!!!! We are very pleased with the whole experience!!!!! Thank you!! More

Bill, Majdi and another guy (the admin in the Larry Hill imports office) they were really helpful, patient and determined to find my wife and I a car that will fit us. I would buy cars from Larry Hill any d imports office) they were really helpful, patient and determined to find my wife and I a car that will fit us. I would buy cars from Larry Hill any day! More

Very nice and funny thank you so much for helping us get into a car.very good customer service and environment.thank very . Much jodell mizell into a car.very good customer service and environment.thank very . Much jodell mizell More

i had a great experiance at larry hill ford my sales rep was bill hamlett a great guy very friendly and listened to me i had been looking for a car to buy for months and no other dealership met my needs i g was bill hamlett a great guy very friendly and listened to me i had been looking for a car to buy for months and no other dealership met my needs i got the car i wanted at the price and payments i could afford and i would recomend them to anyone i have already sent a friend of mine there to see if bill can help her with the car she wants thanks to everyone at larry hill ford i love my car thanks bill sinceraly donna bennett More

I would have to say that this was one of the best car buying experiences that we have had. We where car shopping a month ago and where not able to work a deal at another car dealer. Then a few days ago w buying experiences that we have had. We where car shopping a month ago and where not able to work a deal at another car dealer. Then a few days ago we where out and I received a call from Reggie Johnson. He called to tell me that he was working at Larry Hill Ford and that he felt that we could work out a deal that would get us out of our current car. We looked at the Fusion which Rob Folks worked hard to get us financing through Ford Motor Credit with a great interest rate with extra benefits like free oil changes and tire rotations for three years along with a tire and wheel protection plan, vehicle protection plan, and a total loss plan. We where very happy with our experience at Larry Hill Ford. More

Wes did a great job with filling out all the required paperwork. The only problem I encountered was the $399.50 processing fee that the dealer charged. I felt the add on Cars.com should have indicated paperwork. The only problem I encountered was the $399.50 processing fee that the dealer charged. I felt the add on Cars.com should have indicated that this fee was going to be added. If I had not driven 400 miles to pick up this vehicle I probably would walked out. I do not like to be surprised and felt that Chris should have allerted me to this fact. I also should have been told by Wes as he filled out the paperwork. I was only finally told about the extra fee (which really amounted to a higher sales price) when I signed the final papers with Kevin. I felt it was a deceptive advertising practice. I am doing my own title and tag processing and the dealer had little or no processing costs incurred. More