Cleveland Ford

Sheila was GREAT! I was visiting from out of town, my car broke down and I had it towed to Larry Hill because I had the extended warranty. I called and spoke with Sheila. She took care of EVERYTHING! car broke down and I had it towed to Larry Hill because I had the extended warranty. I called and spoke with Sheila. She took care of EVERYTHING! She called me to let me know what the problem was and when she thought my car would be fixed. She called me back when my car was fixed and let me know I could come get it. When I walked in she acted as if we were long time friends. I can't fully express how much I appreciated her. I was stressed because I had to be back to Atlanta on Tuesday. Getting my car fixed was one less thing I had to worry about, Sheila took care of everything. You have an incredible employee in Sheila, I hope her management realizes what a gem they have in her. Wish I lived a little closer, I'd let you do all the maintenance on cars. Carol L. Cradduck More

Everyone I came into contact with here was awesome! David was my salesman and he listened to what I wanted and showed me cars that were realistic, even though I have champagne taste with a beer budget. He wa was my salesman and he listened to what I wanted and showed me cars that were realistic, even though I have champagne taste with a beer budget. He was super friendly and very helpful throughout the whole process. The first car he picked was the only one I drove and I loved it. He was very down to earth and real, which counts for a lot with me. And, it's my understanding that I was Dave's first! Lol! Next, I got to deal with "The Scary Man" also known as the guy with the cutest kid and better known as Majdi. Lol! Honestly, he was a bit intimidating at first...when he didn't smile initially, I though uh oh! But it didn't take long at all to find out that he was a really cool guy. He continued the trend of being completely awesome and helpful. Overall, I am very pleased with my experience at Larry Hill Imports. I've already recommended you guys to pretty much everyone I know and decided that I won't be going anywhere else to buy a car. Anyway, I'll be in that neck of the woods every 5,000 miles and I'll definitely be on the lookout for 2 of the "bestest" salesmen EVER! Thanks again :) Alicia P. More

My mother and I went there to look at a trucks. It was raining heavily and it was nonstop, however the sales team was still willing to help us. Dustin was a great sales rep and really helped us with find raining heavily and it was nonstop, however the sales team was still willing to help us. Dustin was a great sales rep and really helped us with finding the right truck. And I must say Mike Bartlett was a great guy to work with. He helped us with everything. I would refer this dealership to my friends and family. More

Dustin, was a blast buying a car from he was in high gear from the get-go, it was fun watching him work the deal you had a question he had an answer if not he found someone who did. Any of my family , frien from the get-go, it was fun watching him work the deal you had a question he had an answer if not he found someone who did. Any of my family , friends who ask me about Larry Hill Ford I'll just say go see Dustin Hayes at Larry Hill Ford, you can't go wrong. More

The overall experience was good &I was extremely pleased with salesman Matt Hobbs. Like the no pressure but friendly sakes approach. I am very picky when it cimes to salesman have had that experienc pleased with salesman Matt Hobbs. Like the no pressure but friendly sakes approach. I am very picky when it cimes to salesman have had that experience I observe &determine who I buy from based on treatment during sale. More

My husband and I originally started out looking and not buying. We had visited a few dealerships to try and narrow down our search of cars. We went to Larry Hill Ford (all the way from Trenton, Ga) because buying. We had visited a few dealerships to try and narrow down our search of cars. We went to Larry Hill Ford (all the way from Trenton, Ga) because radio ads said there were "no pushy sales people." The advertisement was right. We saw a 2011 Ford Edge we wanted to look at and soon after we got there, Steve came to talk to us. He was polite, introduced himself and asked if we wanted to drive it. We did. He had great knowledge of the car and answered all of our questions. We were at the dealership for about 5 hours total. In that time, we had so many questions, all of which Steve answered. He never once pushed or got irritated that we had so many questions. He understood where we wanted our payments to be and he helped us get there. He was with us every step of the way. Then we get to Mike Bartlett. Our excellent car buying experience continues. He too answered all our questions without irritation and was friendly and polite. He answered all our questions about our financing and the warranty we received. We feel everything was explained thoroughly and we feel better knowing not matter what happens to our new car, that we can call our guys at Larry Hill and they will help without thinking twice. Mike, along with Steve, helped us get in the car we love and one we can afford. More

OMG!!! Dustin was an awesome sales person. He made this whole experience of buying a car an absolute blast! The price was right and who knew working at Whirlpool would help you get a great deal! This is th whole experience of buying a car an absolute blast! The price was right and who knew working at Whirlpool would help you get a great deal! This is the first NEW car I have ever owned and I would send all my friends to Larry Hill Ford! I might have been there a while but it was so much fun and everyone was extremely friendly. More

Jerry was very professional, knowledgeable, courteous, and prompt. My issue was completely and satisfactorily resolved. I would recommend Larry Hill Ford to my friends and family. and prompt. My issue was completely and satisfactorily resolved. I would recommend Larry Hill Ford to my friends and family. More

Very good experience at the dealership. Dustin was able to find the vehicle I liked. Smooth process didn't take too long. Majdi Awad was also extremely helpful. Overall great experience. Would recommend to to find the vehicle I liked. Smooth process didn't take too long. Majdi Awad was also extremely helpful. Overall great experience. Would recommend to anyone looking to purchase a car. More

Two problems: 1) I purchased a car with hail damage. Two problems: 1) I purchased a car with hail damage. Mike told me that the estimate to repair it was $400 and they would repair it or take that amo Two problems: 1) I purchased a car with hail damage. Mike told me that the estimate to repair it was $400 and they would repair it or take that amount off the vehicle. He said that if I took it with the damage and changed my mind, they would repair it for $400. When I called and talked to Wes, he said they would have to look at the car before he could say how much they would charge me. I live about 90 miles away. 2) The car I purchased was a Cadillac CTS. I was told that they changed the oil in it. The engine in this car calls for oil meeting the GM Dexos standard. If any oil is used that does not meet this standard, it voids the warranty. The car still has about 3.5 years of factory warranty left. I called the service department to see what oil they had put in it. The service representative told me they put their "standard shop oil" in it, which is a semi-synthetic. The only oil other than the GM oil I have found that meets the Dexos specification is Mobil 1, a full synthetic. I am afraid now that my warranty may be void if I have any engine problems. More