Cleveland Ford

The right family car! I recently added two more additions to our family and our sedan just couldn't keep up. Cody helped my family find a bigger car to suit all of our nee I recently added two more additions to our family and our sedan just couldn't keep up. Cody helped my family find a bigger car to suit all of our needs! More

Car purchase I was very impressed with Shaun Kessler. He called me and sent me a video of the car I was interested in. When I returned his call, he told me that J I was very impressed with Shaun Kessler. He called me and sent me a video of the car I was interested in. When I returned his call, he told me that J D Catlett would be contacting me. J D called me and arranged the time for me to test drive the car. Excellent Customer service. I purchased the car that day. I would like to add since that day they have called me to see if I was still pleased. I have not had a chance to call them back, but to me that is Customer service at it's best. My sister is looking for a car and I told her about them and this is the first place we are looking. More

Positive Car Buying Experience After researching online, we went to see a specific vehicle. The entire team at Cleveland Ford was easy to work with and willing to help us leave with After researching online, we went to see a specific vehicle. The entire team at Cleveland Ford was easy to work with and willing to help us leave with the vehicle we wanted. More

Good job Frank did a great job!! He was professional, and handled the sale like a pro! Very comfortable and inviting setting. I’ll recommend to friends in Dal Frank did a great job!! He was professional, and handled the sale like a pro! Very comfortable and inviting setting. I’ll recommend to friends in Dalton. More

My Daughter’s First Car Chris was awesome to work with!! I felt no pressure to purchase the vehicle I did. I feel like he went above and beyond to help me purchase my daughte Chris was awesome to work with!! I felt no pressure to purchase the vehicle I did. I feel like he went above and beyond to help me purchase my daughters first car. More

The best Purchase, buying overall experience ever!!! This dealership is by far the best ever to deal with. Frank V is your hookup and he earns your business by his hard work and dedication! The whole pro This dealership is by far the best ever to deal with. Frank V is your hookup and he earns your business by his hard work and dedication! The whole process was painless and the team from finance to the manager of sales was incredible. We were treated withe the upmost respect and dignity, I cannot say enough that I wish I lived closer to do more business with these guys. The trip down from Illinois and 600 miles later was well worth it. The Mustang we bought far exceeds all of our expectations! These guys even were very accomodating to our puppy whom took the trip down with us after her surgery.. Thanks again Cleveland Ford!!! Jeff and Erin and Lux ( the corgi) More

Excellent Customer Service for Vehicle Service My vehicle is approaching 100,000 miles and it was time to get specific maintenance performed. Mr. Crubaugh took my phone call when I was comparison My vehicle is approaching 100,000 miles and it was time to get specific maintenance performed. Mr. Crubaugh took my phone call when I was comparison pricing the work. After I told him I was looking for a 100,000 mile service package he politely suggested a number of services to have performed. I have not always had my vehicle serviced at this location, so he did not know the services already done. After informing him of the work done recently on the vehicle he worked on putting together a service item list with prices. He was kind enough to email the list to me so I could review and decide on my own time frame with no pressure. I feel Mr Crubaugh went above and beyond by creating the list of services and prices then emailing the list for my review. Additionally, while working with Mr. Crubaugh, I never felt rushed, pressured or felt like there was any up-selling occurring. When I went to pick up the vehicle, I was pleasantly surprised to fine the overall cost of the service was cheaper than anticipated. I pulled Mr. Crubaugh aside and asked if there was an oversight and that was when he informed me that he had slightly overpriced some of the services on purpose just in case there was some additional needed. I have had my vehicle serviced at this location for over nin years with mixed results. This last visit was the best experience I've had so far. Due to the experience I had with Mr. Crubaugh, I will definitely be bringing my vehicle back for future services. More

Excellent Customer Service I came in a couple days ago to discuss the possibility of trading my current F-150 for a different one in hopes of getting a better monthly payment. B I came in a couple days ago to discuss the possibility of trading my current F-150 for a different one in hopes of getting a better monthly payment. Brad Doty assisted me and was excellent to work with. He knew exactly what I wanted and why. I didn’t make a trade that day, but they’re bringing in another truck for me to look at that’s currently located at another lot. I can’t say enough about the excellent customer service I experienced from Brad and Cleveland Ford. More

Used cars Bought a chevy malibu may 2018 sales man john yow and bryon synder were terrific. Help me find the car i needed and can afford. Terrific gentlemen wil Bought a chevy malibu may 2018 sales man john yow and bryon synder were terrific. Help me find the car i needed and can afford. Terrific gentlemen willing to help and understand your needs. Thanks lynn galyon More

Wonderful Wonderful experience! Jeff had been to a lot of dealership looking for that special truck...so very glad we went to Cleveland Ford....the words wonderful wonderful experie Jeff had been to a lot of dealership looking for that special truck...so very glad we went to Cleveland Ford....the words wonderful wonderful experience does not seem to be enough! Thanks so much Destiny, Wayne, Ade and Ben! it was a pleasure! Will definitely recommend this place to others.. More